Avidplay down?

[SgmFranKo09]

Hi, i've been trying to access avidplay since Friday, and i've got a 403 access denied error.
Anynone knows anything about this?

The support team said was a bug...but nothing else.

Thank you.

[tope d]

Originally Posted by SgmFranKo09

Hi, i've been trying to access avidplay since Friday, and i've got a 403 access denied error.
Anynone knows anything about this?

The support team said was a bug...but nothing else.

Thank you.

Let me check on this and get back to you

[tope d]

Sorry, I can only find a license issue case under your Avid Account. Can you give the case number so I can check?

There are no scheduled maintenance for AvidPlay.

[SgmFranKo09]

Hello, it was a chat , i don't have a case number.
Edit: I've created a new case: 04846968

Thanks

[tope d]

Originally Posted by SgmFranKo09

Hello, it was a chat , i don't have a case number.
Edit: I've created a new case: 04846968

Thanks

Thanks for the info! Will check and get back to you

[SgmFranKo09]

Hi Tope, i finally asked for a refund so no more Avidplay for me, so many bugs with the AvidLink software lately.

Thanks anyway.

[tope d]

Originally Posted by SgmFranKo09

Hi Tope, i finally asked for a refund so no more Avidplay for me, so many bugs with the AvidLink software lately.

Thanks anyway.

I'm sorry to hear that, SgmFranKo09. If ever you change your mind, feel free to come back and we'll be here happy to help!