Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools 2018
Register FAQ Today's Posts Search

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 04-07-2018, 08:22 PM
manfromspace manfromspace is offline
Member
 
Join Date: Mar 2011
Location: LA
Posts: 40
Default 2018.4 Startup Crash

Hi,

Upgraded to .4 just now and I can't get protools to launch. I get the startup screen and then crash log.

I've installed via app manager and reinstalled via dmg file. Rebooted. Reset. NADA.

Any ideas?

New 2017 mbp highest specs. Latest os. Ext monitor attached. Apollo Duo w/ satellite for interface.
Reply With Quote
  #2  
Old 04-07-2018, 11:31 PM
BScout BScout is offline
Member
 
Join Date: Mar 2007
Location: Los Angeles, CA
Posts: 4,177
Default Re: 2018.4 Startup Crash

“latest os” isn’t supported (10.13.4). That may be your issue
__________________
Pro Tools Ult 2024.3.1, HDX 2, MTRX/SPQ, RME BBF Pro + MADIface ProS1 x 2, Fire Max11 x 2, Dock, iPad Air5 Mac Mini 14,12, 12 core, macOS 13.6.6RAM 32GB, SSD 4TB, GPU 19 coreQNAP TVS-872XT 148TB TB3
Reply With Quote
  #3  
Old 04-08-2018, 02:00 AM
Gemylon's Avatar
Gemylon Gemylon is online now
Member
 
Join Date: Sep 2007
Location: Norway
Posts: 868
Default Re: 2018.4 Startup Crash

Did you try to delete old ProTools pref. files ?

Might help you out ...

There is another thread about PT 2018.4 above this one. Try to post in there as well ...
__________________
MacBook Pro M2 Max / Pro Tools 2024.3.1 / MetricHalo ULN-8 MKIV / AVID Console C|24 / UA 6176 / Neumann U67 / Oram S200 / UAD Octos /
Reply With Quote
  #4  
Old 04-10-2018, 01:38 AM
manfromspace manfromspace is offline
Member
 
Join Date: Mar 2011
Location: LA
Posts: 40
Default Re: 2018.4 Startup Crash

I think it must be an os thing. 10.13.4 and 2018.4 don't seem to play well. I gave up and trashed everything and reinstalled 2018.3 and everything is working great again. I guess I'll check back from time to time and see if this ever gets ironed out...
Reply With Quote
  #5  
Old 04-10-2018, 02:10 AM
BScout BScout is offline
Member
 
Join Date: Mar 2007
Location: Los Angeles, CA
Posts: 4,177
Default Re: 2018.4 Startup Crash

There's a note in the forums somewhere from jeffro or one of the other moderators that 10.13.4 is not qualified for a reason (not that it hasn't been tested) for 2018.4. They have seen problems and so are not qualifying it.
__________________
Pro Tools Ult 2024.3.1, HDX 2, MTRX/SPQ, RME BBF Pro + MADIface ProS1 x 2, Fire Max11 x 2, Dock, iPad Air5 Mac Mini 14,12, 12 core, macOS 13.6.6RAM 32GB, SSD 4TB, GPU 19 coreQNAP TVS-872XT 148TB TB3
Reply With Quote
  #6  
Old 04-10-2018, 05:46 AM
Emi's Avatar
Emi Emi is offline
Member
 
Join Date: Dec 2017
Location: Madrid. Spain
Posts: 619
Default Re: 2018.4 Startup Crash

10.13.4 here with PT 2018.4 and runs great!
__________________
Mac Mini M1 | Mac OS 12.6.1 Monterey | Avid Carbon + 2x Carbon Pre | Pro Tools Studio 2024.3
Reply With Quote
  #7  
Old 05-12-2018, 07:53 AM
nickbicat nickbicat is offline
Member
 
Join Date: Dec 2010
Location: Cranbrook, UK
Posts: 1
Default Re: 2018.4 Startup Crash

Same here! Completely stuck.
Reply With Quote
  #8  
Old 05-22-2018, 10:10 PM
Dave Collins Dave Collins is offline
Member
 
Join Date: Nov 2005
Location: Hamilton, ON, Canada
Posts: 3
Default Re: 2018.4 Startup Crash

The fix from eddiejag seems to have done the trick for me. Can't explain how or why, but PT now opens no problem. Also, 2018.4 seems to be running more efficiently on my MBP (Mid 2012 2.9 i7) than any previous version. Many thanks to eddiejag!
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
PT 2018.1 crash & fix RichrdC Pro Tools 2018 2 03-22-2018 03:21 PM
2018.3.1 crashes on startup rdpar Pro Tools 2018 9 03-21-2018 05:38 PM
Pro tools 2018.1 crashes on startup every time -- Mac 10.13.3 teego24 Pro Tools 2018 0 02-07-2018 01:33 PM
Deleting multiple instances of multichannel instrument presets causes crash in 2018.1 noiseboyuk Pro Tools 2018 4 01-29-2018 06:43 AM
PT 10.3.6 Startup Crash Greggas Pro Tools 10 17 07-28-2013 03:36 PM


All times are GMT -7. The time now is 03:22 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com