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Old 03-23-2023, 11:32 AM
starburst starburst is offline
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Join Date: Sep 2006
Posts: 191
Default Avid's Terrible Website

F*** me, trying to buy pro tools from Avid's website is too painful. First off, it doesn't like chrome, every time I select the subscription and add to cart it wants to change from USD to Euro, great, I'm in the EU, but then it reloads back into USD and the merry-go-round goes on and on.

In Safari I get past that bug but in the checkout, if you're a business with a vat number you can only use that paying with a credit card, if you switch to Paypal it insists on charging vat.

I went to Thomann and two clicks it was bought and paid for, your loss Avid!

Now, I'm on day 2 of trying to download pro tools through their stupid Avid Link app. It's taking forever and there is no resume for downloads should the connection get interrupted which happens a lot. Painful painful painful.

All that aside, the website is awful, so complicated, messy, and ugly, my Avid is full of complex terms and stuff that doesn't work. Terrible experience.
If I was a new customer I'd be put off ever trying to buy pro tools. God, I miss Digidesign.
Moan over but still trying to download pro tools.
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