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  #11  
Old 11-29-2021, 08:04 PM
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Default Re: Is Avid including HEAT and Complete Plugin Bundle for perpetual users?

Change of policy. PT support plan now include them. Activated on renewal.
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  #12  
Old 11-29-2021, 08:18 PM
ReverbHead ReverbHead is offline
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Default Re: Is Avid including HEAT and Complete Plugin Bundle for perpetual users?

Glad to hear, thanks!
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  #13  
Old 11-29-2021, 08:21 PM
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Default Re: Is Avid including HEAT and Complete Plugin Bundle for perpetual users?

Thank Avid for once

Anyway just a reminder it is a good idea to keep renewing the support plan. Failing to do so makes it very hard if not impossible to reinstate. That would mean buying a new license when you are in a need of an upgrade.
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  #14  
Old 11-29-2021, 09:13 PM
take77 take77 is offline
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Default Re: Is Avid including HEAT and Complete Plugin Bundle for perpetual users?

Yeah I just purchased a new perpetual and was glad that HEAT and the CPB are included in the support plan as long as current.
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Last edited by take77; 11-29-2021 at 09:25 PM.
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  #15  
Old 11-30-2021, 02:10 AM
wmcintyre wmcintyre is offline
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Default Re: Is Avid including HEAT and Complete Plugin Bundle for perpetual users?

Quote:
Originally Posted by JFreak View Post
Change of policy. PT support plan now include them. Activated on renewal.
They're not in my account
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  #16  
Old 11-30-2021, 03:01 AM
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Default Re: Is Avid including HEAT and Complete Plugin Bundle for perpetual users?

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Originally Posted by wmcintyre View Post
They're not in my account
When did you renew?
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  #17  
Old 11-30-2021, 05:58 AM
Simon2065 Simon2065 is offline
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Default Re: Is Avid including HEAT and Complete Plugin Bundle for perpetual users?

I renewed about 3 weeks ago and have got Heat now. Was thinking of buying it when they dropped the price but was always peeved that subscription got it but not perpetual. Never made sense given current pricing.
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  #18  
Old 11-30-2021, 03:35 PM
Rectifried Rectifried is offline
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Default Re: Is Avid including HEAT and Complete Plugin Bundle for perpetual users?

Well They finally threw a bone after doubling the annual subscription… I would love to think I’ll get some service from this as I just spent two weeks reshuffling my entire computer to see if Big Sur would work with the latest version, clean install, nope… Take out plug-ins etc. I’m sorry I tried it I need these plug-ins I paid for them they work in other platforms, rolled back to Mojave definitely was an improvement and then snuck back up to CatalinaFor me the sweet spot now is Catalina 2021.10… Big Sur just went to Mush for me
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  #19  
Old 11-30-2021, 03:57 PM
Daveporter33765 Daveporter33765 is offline
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Default Re: Is Avid including HEAT and Complete Plugin Bundle for perpetual users?

I have a perpetual license for the standard Pro Tools and renewed my support plan a few months ago. I don’t see the license for Heat or the plugins available in my iLock account. I see the expired licenses I had when I did not renew a Pro Tools subscription in 2019 and instead purchased a perpetual license and annual support plan

Should I be seeing the lid ended for Heat and the plugins?
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Last edited by Daveporter33765; 11-30-2021 at 04:13 PM.
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  #20  
Old 11-30-2021, 04:05 PM
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Default Re: Is Avid including HEAT and Complete Plugin Bundle for perpetual users?

I can only guess this is manual work as it is a new policy. If it does not appear this year just contact Avid Support and they will sort it out.
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