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  #21  
Old 05-13-2022, 07:06 AM
nsureit nsureit is offline
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Default Re: Missing Melodyne Essential Activation

AVID can usually solve these issues when you ask. Glad you got it fixed!
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  #22  
Old 11-21-2022, 05:01 AM
clemens clemens is offline
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Default Re: Missing Melodyne Essential Activation

Quote:
Originally Posted by jeffro View Post
Can you both click the Redeem your rewards now link on my.avid.com/products and let us know if you still don't see Melodyne listed on your Products page?
Hi Jeffro- same on my account - no Melodyne essentials !
MacStudio Monterey 12.4 / PTUltimate2209

please help
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  #23  
Old 11-21-2022, 03:19 PM
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jeffro jeffro is offline
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Default Re: Missing Melodyne Essential Activation

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Originally Posted by clemens View Post
Hi Jeffro- same on my account - no Melodyne essentials...
I checked the account using your DUC email and I see Melodyne listed (third from the bottom) in your my.avid.com/products. Perhaps you found the "Claim..." link after posting this?
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  #24  
Old 01-22-2023, 10:29 AM
[email protected] amosotis3@gmail.com is offline
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Default Re: Missing Melodyne Essential Activation

I'm having the same problem. Purchased protools today. clicked free gift and nothing showed up. the free gift message is no longer there.
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  #25  
Old 01-22-2023, 12:41 PM
[email protected] amosotis3@gmail.com is offline
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Default Missing Melodyne Essential Activation

Purchased PT today and tried finding the serial number to activate Melodyne 5. Logged into my Avid account, view products, clicked receive free gift...Then nothing happened. Well other than the green gift message went away, and I have no Melodyne showing up in my products list. Please Help
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  #26  
Old 01-30-2023, 09:06 PM
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jeffro jeffro is offline
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Default Re: Missing Melodyne Essential Activation

Quote:
Originally Posted by [email protected] View Post
Purchased PT today and tried finding the serial number to activate Melodyne 5. Logged into my Avid account, view products, clicked receive free gift...Then nothing happened. Well other than the green gift message went away, and I have no Melodyne showing up in my products list. Please Help
Welcome to the comunity.

I see Melodyne essential in your my.avid.com/products so looks like this was solved.
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  #27  
Old 02-26-2023, 01:42 PM
Rykslaw Rykslaw is offline
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Default Re: Missing Melodyne Essential Activation

I am having the same issue. Avid Link and the Avid account page do not show Melodyne as a product, and do not have any link to redeem gifts or products or anything else. The "Redeem" button just asks for a code, which is what I am looking for.
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  #28  
Old 02-27-2023, 12:01 PM
Rykslaw Rykslaw is offline
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Join Date: Feb 2023
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Default Re: Missing Melodyne Essential Activation

Happily, there is a solution. I'm always a bit disappointed in posts that end witout a useful solution because people have moved on. So here is mine:

Install the Melodyne 30 day demo, then run it standalone from the installation location, such as:
C://Program Files / Celemony / Melodyne 5

This seems to activate the plug-in as well. I did notice some internet and audio driver instability after doing this, however. The Melodyne trial license requires an active internet connection to run, and their services seem to use too many redirects. I'm not sure if the audio driver instability is related or not. May be a USB connection that has become loose on my audio controller.
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  #29  
Old 04-23-2023, 08:55 AM
melodypatman melodypatman is offline
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Default Re: Missing Melodyne Essential Activation

Hi Jeffro/everyone - Same problem here unfortunately!
I have Studio, on subscription monthly renewal. I can't find the Melodyne activation in 'My Products' and I can't see the 'redeem gifts' option mentioned either.

Thanks!
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