Pre-Roll / Post-Roll - Not working!

[geelo]

Hello,

So the first night I sat down in front of PT9, I could not get the pre/post roll to work. The buttons were illuminated, and I saw the pre/post roll markers appear. But every time I hit play or record, it always started where the cursor was - and ignored the pre/post roll values.

I made the jump from PT 7.3, so if there is something I am totally missing, I apologize. But I've never had to do anything but enable the pre/post roll for it to work - now there seems to be no way to get it to work.

Is anybody else having this issue? I found a few mentions in the search results, but no definite information.

Thanks,
gee/lo