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Old 05-10-2021, 07:49 AM
molivo molivo is offline
Join Date: May 2019
Location: Los Angeles
Posts: 1
Default Dock Fader Problem

I have a S3/Dock configuration. Since last fall my Dock fader "sticks" or "grabs" when writing automation. Eucon/Pro Control has been updated since then and the S3 (as always) works fine. The problem still exists when the S3 is turned off and when the Dock ethernet is disconnected. The rest of my studio consists of HDX2, HD I/O, HD Sync, PT version 20.5, Mac Pro 2019/128GB RAM. I've been fortunate enough to be super busy but I finally reported it in February this year. Email and call response times are in 2-3 week intervals. Which is horrendous. I have a perpetual license but I still pay the annual for the support and new versions. What am I paying for??? Sorry to bitch but I'm pissed off right now. Anyone else having the same issue with the Dock?
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