Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools SE and Essential (Win)

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 04-02-2011, 07:16 PM
DjStrike1 DjStrike1 is offline
Member
 
Join Date: Apr 2011
Location: Little Rock
Posts: 2
Default Unable to install Pro Tools SE 8.0.3

Hello,
I am having issues installing the Pro Tools SE 8.0.3 that came with the M-Audio Fast Track interface. Once the installer starts it is immediately halted and I am given the error "error number 0x80040707
description DLL function call crashed ISRT._ctrlsethtmlcontent"(screenshot below) I have attempted to run the install in compatibility mode, safe mode and as administrator but the same error occurs. I also copied the disk to my hard drive but received the same error. My system specs are below. Any thoughts?





Computer
Model : System manufacturer System Product Name
Workgroup : WORKGROUP
Host Name : MurderedOut
User :

Processor
Model : AMD Phenom(tm) II X6 1100T Processor
Speed : 3.71GHz
Cores per Processor : 6 Unit(s)
Threads per Core : 1 Unit(s)
Type : Six-Core
Integrated Data Cache : 6x 64kB, Synchronous, Write-Back, 2-way, Exclusive, 64 byte line size
L2 On-board Cache : 6x 512kB, ECC, Synchronous, Write-Back, 16-way, Exclusive, 64 byte line size
L3 On-board Cache : 6MB, ECC, Synchronous, Write-Back, 48-way, 64 byte line size, 6 threads sharing

Computer
Mainboard : Asus M4A89GTD-PRO/USB3
BIOS : AMI 1703 11/16/2010
Bus(es) : ISA X-Bus PCI PCIe USB FireWire/1394
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : No
Total Memory : 8GB DIMM DDR3

Chipset
Model : AMD RS780/880 Host Bridge
Front Side Bus Speed : 2x 2GHz (4GHz)
Channels : 1
Memory Bus Speed : 2x 101MHz (202MHz)

Chipset
Model : AMD F10h Athlon 64/Opteron/Sempron HT Hub
Front Side Bus Speed : 2x 2GHz (4GHz)
Total Memory : 8GB DIMM DDR3
Channels : 2
Memory Bus Speed : 2x 670MHz (1.34GHz)

Memory Module(s)
Memory Module : SanMax F3-10666CL9-4GBSR0 4GB DIMM PC5300U
Memory Module : SanMax F3-10666CL9-4GBSR0 4GB DIMM PC5300U

Video System
Video Adapter : ATI Radeon HD 5700 Series (720 SM5.0 700MHz, 1GB DDR5 4.6GHz 128-bit, PCIe 2.00 x16)

Graphics Processor
Compute Shader Processor : ATI Radeon HD 5700 Series (720SP 700MHz, 1GB DDR5 4.6GHz 128-bit)
STREAM Processor : ATI Radeon HD 5700 Series (720SP 9C 870MHz, 1GB DDR5 4.6GHz 128-bit)

Storage Devices
Seagate ST31000524AS (1TB, SATA600, 3.5", 7200rpm) : 932GB (E:)
WDC WD1001FALS-00E3A0 (1TB, SATA300, 3.5", 7200rpm, 32MB Cache) : 932GB (C:)
ASUS DRW-24B1ST a (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (D:)
DTSOFT BDROM () : N/A (F:)

Logical Storage Devices
New Volume (E:) : 932GB (NTFS) @ Seagate ST31000524AS (1TB, SATA600, 3.5", 7200rpm)
System Reserved : 100MB (NTFS)
Hard Disk (C:) : 931GB (NTFS) @ WDC WD1001FALS-00E3A0 (1TB, SATA300, 3.5", 7200rpm, 32MB Cache)
Optical Drive (D:) : N/A @ ASUS DRW-24B1ST a (SATA150, DVD+-RW, CD-RW, 2MB Cache)
Optical Drive (F:) : N/A @ DTSOFT BDROM ()

Peripherals
LPC Hub Controller 1 : ATI (AMD) IXP SB600/700/800 SMBUS Controller
LPC Hub Controller 2 : ATI (AMD) SB700/800 LPC host controller
LPC Legacy Controller 1 : T2 87-21
Audio Device : ASUS IXP SB600 High Definition Audio Controller
Audio Codec : Realtek Semi High Definition Audio
Audio Device : Pine Technology EG JUNIPER XT Audio Device [Radeon HD 5700 Series]
Audio Codec : ATI (AMD) HDMI Audio
Serial Port(s) : 1
Disk Controller : ATI (AMD) SB700/800 SATA Controller [IDE mode]
Disk Controller : ATI (AMD) SB700/800 IDE
Disk Controller : ASUS JMB361 AHCI/IDE
USB Controller 1 : ATI (AMD) SB700/800 USB OHCI0 Controller
USB Controller 2 : ATI (AMD) SB700/800 USB EHCI Controller
USB Controller 3 : ATI (AMD) SB700/800 USB OHCI0 Controller
USB Controller 4 : ATI (AMD) SB700/800 USB EHCI Controller
USB Controller 5 : ATI (AMD) SB700/800 USB OHCI2 Controller
USB Controller 6 : ATI (AMD) SB700/800 USB OHCI0 Controller
USB Controller 7 : ATI (AMD) SB700/800 USB EHCI Controller
USB Controller 8 : ASUS uPD720200 USB 3.0 Controller
FireWire/1394 Controller 1 : ASUS VIA VT6308 1394 OHCI Controller

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Realtek PCIe GBE Family Controller (Ethernet, 100Mbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1)
Platform Compliance : x64
Reply With Quote
  #2  
Old 04-09-2011, 12:46 PM
DjStrike1 DjStrike1 is offline
Member
 
Join Date: Apr 2011
Location: Little Rock
Posts: 2
Default Re: Unable to install Pro Tools SE 8.0.3

I was finally able to get Pro Tools to install. I had to reformat my drive and reinstall Windows 7 in order to get Pro Tools to work. The only problem with that is I had just installed Windows 7 the day that I had the issue with Pro Tools....
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Unable to install Pro Tools MP9 on my new laptop DtothaK Pro Tools 9 6 03-07-2013 02:46 PM
Unable to install Cosmonaut Voice on Pro Tools 10 Zarabozo Windows 5 12-03-2012 01:48 PM
Unable to install pro tools brettcbowden 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 1 12-19-2011 07:21 PM
Unable to install pro tools se, min. requirements not met? schonn_two Pro Tools SE and Essential (Win) 0 04-28-2011 08:30 AM
Unable to Install Pro Tools 8 LE - I/O Device Error (Data2.cab) Morphine 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 4 10-19-2009 06:02 PM


All times are GMT -7. The time now is 09:03 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com