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  #1  
Old 03-27-2023, 12:47 PM
Emdognightmare Emdognightmare is offline
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Join Date: Mar 2023
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Default .m4a will no longer import after 2023.30 update

Hi, newbie here that stupidly updated her software now when I pull up "import audio" .m4a's will highlight when clicked but no option to add & convert. .wav's are fine. Using 2021 MacBook pro w/Apple M1pro chip, Monterey 12.6.4 helpppp? Thank you:)
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  #2  
Old 03-27-2023, 02:45 PM
dominicperry dominicperry is offline
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Location: UK
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Default Re: .m4a will no longer import after 2023.30 update

Pro Tools behaviour and performance with importing and exporting m4a and mp3 is erratic at best. I can't find any specific release notes regarding problems or fixes with 2023.3 but my best suggestion to get you going quickly is to convert with an external program - I use MediaHuman Audio Converter. It's free and simple -
https://www.mediahuman.com/en23/

Less convenient than dragging and dropping on the timeline, but more convenient than being stuck.

Dominic
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  #3  
Old 03-27-2023, 02:52 PM
dominicperry dominicperry is offline
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Default Re: .m4a will no longer import after 2023.30 update

Yup, you're right - mp3 still imports fine, m4a doesn't register in the import dialog at all.

Dominic
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  #4  
Old 03-27-2023, 05:14 PM
Eric Lambert's Avatar
Eric Lambert Eric Lambert is offline
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Default Re: .m4a will no longer import after 2023.30 update

I thought this was one of the issues they actually fixed. I haven't tried it yet myself but seem to remember seeing that they'd addressed it. Perhaps not.
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  #5  
Old 03-27-2023, 05:49 PM
mattrixx mattrixx is offline
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Default Re: .m4a will no longer import after 2023.30 update

Yeah, no Dragon droppings.. from the finder either. ;-)
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  #6  
Old 03-27-2023, 07:56 PM
Emdognightmare Emdognightmare is offline
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Default Re: .m4a will no longer import after 2023.30 update

Quote:
Originally Posted by dominicperry View Post
Pro Tools behaviour and performance with importing and exporting m4a and mp3 is erratic at best. I can't find any specific release notes regarding problems or fixes with 2023.3 but my best suggestion to get you going quickly is to convert with an external program - I use MediaHuman Audio Converter. It's free and simple -
https://www.mediahuman.com/en23/

Less convenient than dragging and dropping on the timeline, but more convenient than being stuck.

Dominic
Thank you Dominic, I did the 3rd party conversion and it works. It's weird cuz I didn't have any problems before, the majority of our files being .m4a always converted through the 'Import Media' dialog box.
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  #7  
Old 01-09-2024, 01:07 PM
Gene Crout Gene Crout is offline
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Location: Arvada, CO USA
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Default Re: .m4a will no longer import after 2023.30 update

Really??!?? 9 updates and more than 9 months later and this has STILL NOT BEEN FIXED??? No wonder so many people HATE Avid and ProTools. This is BS. FIX IT!!!!
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