Im having major problems!! Someone please help!!!!

[MJAY3]

Okay I got this new Dell Dimension E520. Has an Intel Dual core processor and what not. After I installed Pro Tools LE (001) I clicked on the icon and my computer blanked out and I had to restart it. It does this every time. Can anyone tell me whats wrong and how I can get my equipment up and running?? By the way Im using the Pro Tools LE 5.3.1 software. Someone PLEASE HELP ME!!

[spkguitar]

Most likely your new computer is running Windows XP Service Pack 2? (You're not giving alot of details here, so I've got to guess...)
The first version of Pro Tools that was compatible with XP SP2 is 6.4cs9. You will need to upgrade.

[MJAY3]

Thanks for replying. I still need your help. Im running Windows XP Proffessional Edition.

[MJAY3]

I have no idea what the problem is. Tell me any details that I need to post about the computer. Im new to this forum.

[rcramer2]

I have a Dell e1505 duo and had the same problem and disabled duo processor in the bios and LE 7.1 ran fine / try it

[The Weed]

ONLY 7x will run with multiple cores. For an 001 YOU MUST:

Have 6.4 AND cs6 AND cs9 AND the latest PACE drivers, PLUS, you MUST disable one core on a duo core machine as 6.4 will not use both cores and will give you grief - as you found out - if you try to use both cores.

Cheers,

[3JDamon]

Yeah, multiple core processors need PT 7.x, which does not support the 001. Welcome to obselecence.

[MJAY3]

Thanks alot you guys. So what your saying is just disable the duo processor(Need help w/ how to do that) and LE 5.3.1 will work?? Or do I need to upgrade to 6.4??

[MJAY3]

ONLY 7x will run with multiple cores. For an 001 YOU MUST:

Have 6.4 AND cs6 AND cs9 AND the latest PACE drivers, PLUS, you MUST disable one core on a duo core machine as 6.4 will not use both cores and will give you grief - as you found out - if you try to use both cores.

Cheers,

Man, I appreciate all this help but I need a little help w/ the lingo. What is cs6 and cs9 and where do I get the latest PACE drivers?

Also when my CPU starts up, among all of the info on the black screen, it says something about RAID. I heard that Pro Tools isnt compatible with RAID tech, even though Im not sure what it is.

[MJAY3]

Still need help anyone.