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  #11  
Old 07-17-2021, 12:57 PM
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Southsidemusic Southsidemusic is offline
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Default Re: Clean install or update from 2020.3 to 2021.6?

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Originally Posted by dg27 View Post
I'm not clear what you think is wrong or what needs to be escalated.

The update is shown under my available downloads and I already downloaded them.

I haven't uninstalled 2020.3 yet and was just waiting to install 2021.6 until I clarified a few things about the process.

What do you suspect is 'wrong?'
I thought you needed Avids help as I read it like that but no need for any support escalation as you have all the licenses and plans which are up to date. Make sure that the plan that is activated is valid for this version lf PT 2021.6. If i understood right your plan that is activated now is valid until 2022 so you dont need anything else to get up and running.

Try updating to the latest PT version i.e 2021.6 and see if your errors disappers otherwise let us know in this thread and we will try to help further.
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  #12  
Old 07-18-2021, 03:40 AM
tripmusic tripmusic is offline
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Default Re: Clean install or update from 2020.3 to 2021.6?

I'm on macOS and have been installing updates over previous versions since PT2020 and haven't noticed any major issues afaik.
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  #13  
Old 07-18-2021, 03:43 AM
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Default Re: Clean install or update from 2020.3 to 2021.6?

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Originally Posted by tripmusic View Post
I'm on macOS and have been installing updates over previous versions since PT2020 and haven't noticed any major issues afaik.
Mac is easier, but OP is on Win
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  #14  
Old 08-05-2021, 06:03 PM
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dg27 dg27 is offline
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Default Re: Clean install or update from 2020.3 to 2021.6?

Quote:
Originally Posted by The Weed View Post
When I update, I backup my Preferences with Trasher, uninstall Pro Tools from Programs & Features and choose to uninstall everything - at the bottom of dialogue window. I reboot, run CCleaner's Registry Editor until it runs clear and install the update, then reboot. If you don't have HD, then there is no need to install the HD driver, although it won't cause any issues if you do. I restore my Preferences with Trasher and start Pro Tools.

All my personal templates remain and are seen, all my extra Avid plug-ins and codecs, even Waves too, I don't need to move anything from/too or install anything but Pro Tools and whatever else the installer contains. Even my command switch for Processor Affinity still works with the new PT icon shortcut.

As an aside, I use CCLeaner to disable Avid Link at start-up and even that setting remains.

As always, YMMV.
I've had other issues to deal with and had not tried to reinstall any version till today. I decided that for now anyway I'd stick with 2020.3, since that's the version I had most recently.

Everything went as it always has when installing. But when I open my most recent project files I get an error indicating that 10 plug-ins that are installed are missing:

'One or more tracks contain plug-ins that don't exist in your plug-in folder.'

What's really weird is that three of these are Avid plug-ins (EQ3 7-band, Dyn3 Compressor/Limiter, and Mod Delay III), and three are Waves. Waves Central says that they're all nstalled, as are all the others: I did them one by one.

Where else might they be?

I've never run into this in all the years I've been using PT.
Attached Images
File Type: png 2021_0805_missing plugins.PNG (17.4 KB, 0 views)
File Type: png 2021_0805_missing plugins_track.PNG (18.1 KB, 0 views)
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Last edited by dg27; 08-05-2021 at 06:05 PM. Reason: clarification
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