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  #1  
Old 12-04-2015, 05:30 PM
robo92la robo92la is offline
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Location: 1892 Dekalb ave
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Default License not showing up for ilok

I just bought pro tools 12 and activated it but my license is not showing up in the ilok license manager. I tried refreshing and sync/repair but no luck. Not sure how to get my license to show up so I can put it onto my ilok.
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  #2  
Old 12-04-2015, 06:56 PM
guatamas guatamas is offline
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Location: Los Angeles
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Default Re: License not showing up for ilok

Quote:
Originally Posted by robo92la View Post
I just bought pro tools 12 and activated it but my license is not showing up in the ilok license manager. I tried refreshing and sync/repair but no luck. Not sure how to get my license to show up so I can put it onto my ilok.
Heads up, don't post your direct address under location
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  #3  
Old 12-04-2015, 07:36 PM
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jeffro jeffro is offline
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Location: PNW
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Default Re: License not showing up for ilok

Quote:
Originally Posted by robo92la View Post
I just bought pro tools 12 and activated it but my license is not showing up in the ilok license manager. I tried refreshing and sync/repair but no luck. Not sure how to get my license to show up so I can put it onto my ilok.
Looks like you have created multiple iLok User IDs. Your licenses are in the one that uses your whole email address.
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  #4  
Old 07-20-2017, 01:34 AM
taegfl taegfl is offline
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Default Re: License not showing up for ilok

I just recently bought ProTools 12 and I am having the same issues with my iLok account. My licenses are not showing up. I feel like I have tried everything I can to get it to work but still no luck.
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  #5  
Old 07-24-2017, 07:30 PM
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jeffro jeffro is offline
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Default Re: License not showing up for ilok

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Originally Posted by taegfl View Post
I just recently bought ProTools 12 and I am having the same issues with my iLok account. My licenses are not showing up. I feel like I have tried everything I can to get it to work but still no luck.
Welcome to the community.

I see a Pro Tools Perpetual license activated the day after you posted, so hopefully you are all set now?
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  #6  
Old 08-11-2017, 10:47 PM
hectormtzmusic hectormtzmusic is offline
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Join Date: Aug 2017
Location: Beaverton, OR
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Default Re: License not showing up for ilok

Hello, i am having the same problem now.

I Have just purchased a monthly subscription for Pro Tools but license doesnt show up on my ilock account like it used to before
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  #7  
Old 10-11-2017, 12:28 PM
fernandaceretta fernandaceretta is offline
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Join Date: Jun 2013
Location: São Paulo
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Default Re: License not showing up for ilok

HAVING EXACTLY the same problem.

The credit card that was paying for the subscription was cancelled. Then, when I submitted the data of a new card, for keep on as a subscriber, the Avid website accepted.

BUT IT WON'T SHOW IN MY ILOK.

I lost a whole day of work because of this? WHAT IS WRONG?
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