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  #1  
Old 05-27-2024, 11:49 AM
iluvatar iluvatar is offline
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Default Buying a Second Hand MTRX Studio - Ownership Transfer Required?

I'm kicking around the idea of picking up a second hand MTRX Studio, but I haven't personally owned any Avid/Digi hardware since my Command 8, so I'm a bit out of the loop.

Is it still necessary to have the seller and buyer jump through the hoops of the old Transfer or Ownership process in order to access the relevant downloads?

This page would suggest that the process is still required:
https://avidtech.my.salesforce-sites...s/faq/en363631

However, the Transfer of Ownership form it references is ancient and none of the links inside work anymore. You can find the "Service Transfer/Replacement Fee" by searching avid.com for that phrase, but it can't be accessed directly anywhere I can find.
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Old 05-27-2024, 02:00 PM
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creativecontrol creativecontrol is offline
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Default Re: Buying a Second Hand MTRX Studio - Ownership Transfer Required?

Yes, Transfer of Ownership is still necessary and that form still works, although antiquated.

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Old 05-27-2024, 03:40 PM
BScout BScout is offline
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Default Re: Buying a Second Hand MTRX Studio - Ownership Transfer Required?

Quote:
Originally Posted by iluvatar View Post
I'm kicking around the idea of picking up a second hand MTRX Studio, but I haven't personally owned any Avid/Digi hardware since my Command 8, so I'm a bit out of the loop.

Is it still necessary to have the seller and buyer jump through the hoops of the old Transfer or Ownership process in order to access the relevant downloads?

This page would suggest that the process is still required:
https://avidtech.my.salesforce-sites...s/faq/en363631

However, the Transfer of Ownership form it references is ancient and none of the links inside work anymore. You can find the "Service Transfer/Replacement Fee" by searching avid.com for that phrase, but it can't be accessed directly anywhere I can find.
But you don't actually need to do a transfer of ownership. All the downloads are accessible from the Avid Download Center in my.avid.com (even for products not registered to your account.) (top left block, last option)
Transfer of ownership costs something so you can avoid that fee. Only makes sense if the MTRX studio still has a valid warranty on the hardware (which you probably don't since the warranties are really short.)
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Old 05-27-2024, 06:39 PM
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Default Re: Buying a Second Hand MTRX Studio - Ownership Transfer Required?

Correct, assuming you never need to send the unit in for a service repair issue.

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Jeff
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Old 05-27-2024, 07:35 PM
Darryl Ramm Darryl Ramm is offline
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Default Re: Buying a Second Hand MTRX Studio - Ownership Transfer Required?

Jeff do you mean warranty repair issue? I would hope this made no difference to any other repair/support from Avid.
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Old 05-29-2024, 05:36 AM
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Default Re: Buying a Second Hand MTRX Studio - Ownership Transfer Required?

We've simply found that performing a Transfer of Ownership helps expedite the process when customer service needs to be engaged, should an issue arise.

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  #7  
Old 05-29-2024, 07:24 PM
Tone_Mechanic Tone_Mechanic is offline
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Default Re: Buying a Second Hand MTRX Studio - Ownership Transfer Required?

Based on my experience, it's easy to do the transfer of ownership, and worth it.

Also, they will need to transfer the iLok license "Digilink I/O" if you ever want to use the MTRX Studio with an HD Native or HDX card. I think iLok transfers are $25.
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Old 05-29-2024, 07:29 PM
BScout BScout is offline
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Default Re: Buying a Second Hand MTRX Studio - Ownership Transfer Required?

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Originally Posted by Tone_Mechanic View Post
Also, they will need to transfer the iLok license "Digilink I/O" if you ever want to use the MTRX Studio with an HD Native or HDX card. I think iLok transfers are $25.
No. Avid now bundles the digilink I/O with every Pro Tools Ultimate license. Which would be already needed to use the MTRX via digilink. So no extra license is need to be transferred.
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