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#21
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Re: Can't find I/O for USB mic
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#22
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Can't find I/O for USB mic
Here you are saying that it is working.
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If the mic shows up as an input device in Coreaudio, it can be added to any aggregate device that you create. Pro Tools on install puts the "Pro Tools Aggregate" device into the audio devices list. All you have to do is expand it and put check marks next to the I/O devices you want included in the aggregate device. You would also put a check mark in the "Resample/Drift Correction" box if you want to sample rate convert any of the individual devices included in the aggregate device. Naturally, devices you want to use like a usb mic or bluetooth speakers, have to be on, connected, and seen by Coreaudio before they can be added to an aggregate device.
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James Cadwallader Mac Studio, 64GB RAM, 1 TB SSD, Glyph 2TB USB3 HDD, OWC drive dock, Mac OS Monterey 12.6.8 Pro Tools Ultimate 2023.9, HD Native, Focusrite Red 8Pre Presonus Faderport, Pro Tools | Control |
#23
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Re: Can't find I/O for USB mic
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No "engines". No sampling rates. No "aggregate". But it's all irrelevant. After I took the advice here to remove Soundflower because it would "confuse things" the USB mic no longer appears; the Steinberg USB interface does not get sufficient power from any of the 4 USB-C/Thunderbolt ports, no matter what cable I use, after rebooting, trying dafe mode, resetting the SMC. I was hesitant about removing something that I'd been advised was important for everything BUT ProTools. So now I need to call Apple. Somehow removing Soundflower either reduced the voltage or current to the ports, or disabled them. The only devices that work are the external monitor and the MacBook Pro's charger. So apparently the 2018 MacBook Pro itself now needs repair. |
#24
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Re: Can't find I/O for USB mic
Soundflower is not an Apple required software for any device.
Removing it would not mess with any voltage whatsoever. Having your MacBook Pro running on battery only would limit the amount of voltage to USB devices. Make sure you have the power adapter plugged in and try again. Do not have both the USB mic and Interface plugged in at the same time. This could potentially limit the voltage available and needed for each device. If you want further help please post a screen shot of your playback engine options in Pro Tools when you have the USB mic plugged in You do not and will not need any drivers for the Mackie USB mic and when plugged in, you may need to allow it access in the OS security preferences in order for Pro Tools to see it. If you would like some assistance over Zoom, PM me. |
#25
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Re: Can't find I/O for USB mic
Maybe removing Soundflower was coincidental, but it's the ONLY thing that was done immediately before the Steinberg interface - and EVERY other bus-powered device - refused to connect.
Yes, it's plugged in and running on the power supply. I spent 4 1/2 hours on the phone with Apple yesterday; 3 different techs and engineers had me do "deep dives" into the OS and none of t made sense - an alert popped up when the Steinberg was plugged in saying to unplug the devices drawing excessive power - which made NO sense, as it was the only thing plugged in; the power supply and batter check out fine; but no devices ever appear in system info's USB or Thunderbolt checks. We tried the Steinberg; my supposedly dead Focusrite; 2 new USB mics; an old (but previously working ) Alesis Multimix interface/mixer... But a memory card reader worked fine. Go figure. None of them had ever seen this before. The engineer finally had me run a specific system diagnostics report (that took about an hour to compile) and send it to them via a Dropbox-like Apple comm site. They're supposed to call me today with either a) fixes to punch in or download, or b) tell me I'm screwed and set up an appointment at the local Apple Store to drop it off. And of course it's almost exactly one year out of warranty..... Thanks for the help - Hopefully I'll have learned some ProTools related tricks in this thread that'll help me get going once the firmware or hardware issues are resolved. I still rattle my pea-brain at terminology, though - like needing to set up *input* devices in a "playback engine". That's just....weird. |
#26
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Re: Can't find I/O for USB mic
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Before you pay them money, I’d try a full boot drive reformat and fresh OS install.
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James Cadwallader Mac Studio, 64GB RAM, 1 TB SSD, Glyph 2TB USB3 HDD, OWC drive dock, Mac OS Monterey 12.6.8 Pro Tools Ultimate 2023.9, HD Native, Focusrite Red 8Pre Presonus Faderport, Pro Tools | Control |
#27
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Re: Can't find I/O for USB mic
All good advice but we're dealing with someone who apparently knows almost nothing about computers or digital recording. He appears to be what we in the ham radio universe call an appliance operator
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#28
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Re: Can't find I/O for USB mic
Can you take a screen shot of your I/O settings Input page and post it on here with that mic setup as your playback engine?
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#29
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Re: Can't find I/O for USB mic
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FWIW after 2 weeks of dealing with senior advisors and engineers at Apple they determined - as I suggested to them early on - It's a hardware issue with the Mac. It's supplying incorrect voltage/current to the USB/Thunderbolt ports, so even devices ( like my Steinberg UR12), which can add USB power (for iPad use)do not get the correct voltage and current detection and fail to connect. So it's going in to Apple for repair. Thank you all who tried to help. HOPEFULLY I can report back in a couple of weeks that the problem is solved. |
#30
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Re: Can't find I/O for USB mic
Please no insults and if you feel provoked please ignore it.
For what it is worth, most of us do not understand how USB and microphone can fit into same sentence (oh, here I just did it). Always get to the source, ask help from the manufacturer of the device as there may be some incompatibilities with the driver.
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Janne What we do in life, echoes in eternity. |
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