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Old 11-20-2007, 08:56 PM
Pony Slaystation Pony Slaystation is offline
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Join Date: Feb 2004
Posts: 22
Default Protools INSTANTLY crashes when importing (USB midi issue?)

This problem is KILLING me right now! I can't get any work done.

Basically this problem only happens while using my outboard synth (usb) and playing back midi notes sequenced in LE (is that what you call a "slave"?). Everything seems to work great till I pause the session and try to import audio files. That's when it crashes and disappears without a trace (no error message, just boom, gone). It seems to happen the instant I click on an audio file. Also, I tried to open "workspace" and it crashed instantly as well.

I've been searching digidesign.com (and google etc...) but I can't find any information at all. Again this ONLY happens while using my outboard synth. I was using a midiman usb connect then I just plugged my synth (Korg r3) directly in (usb) and it still happened. It should be noted that I had this problem with my other synth too, so that's not the issue as far as I know. Maybe it's a bad driver?

You're help would be MUCH appreciated!

I'm running...

Protools 7.4
Windows XP
M-Box 1
Pentium 4
CPU 2.80Ghz
1 GB Ram
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  #2  
Old 11-21-2007, 12:15 PM
Pony Slaystation Pony Slaystation is offline
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Join Date: Feb 2004
Posts: 22
Default Re: Protools INSTANTLY crashes when importing (USB midi issue?)

So I just called Digidesign Tech "Support" but I'll have to pay 3 dollars a minute to get any help!?!?!?!? Because my product is older than 90 days, that is some [bleep] right there.

I didn't realized the customer service was so horrible. So I have to pay to correct a problem with there product? That is really backwards to me.

Basically I'm screwed here. My last hope is to get help from you fine people.
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Old 11-21-2007, 12:55 PM
Phil Ogden Phil Ogden is offline
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Join Date: Jul 2007
Posts: 2,110
Default Re: Protools INSTANTLY crashes when importing (USB midi issu

This is the Mac forum. Try posting in the PC forum.
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Old 11-21-2007, 12:57 PM
Pony Slaystation Pony Slaystation is offline
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Posts: 22
Default Re: Protools INSTANTLY crashes when importing (USB midi issu

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