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  #1  
Old 12-11-2016, 12:38 PM
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philip888 philip888 is offline
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Default Pro Tools Annual Upgrade and Support Plan Question.

I have a native Perpetual Product.
My annual upgrade plan and standard support are up at the end of this month.
Am I reading this correctly that to renew them both it will be $198?
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Old 12-11-2016, 06:03 PM
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Default Re: Pro Tools Annual Upgrade and Support Plan Question.

Yes if you want both support and annual plan then it is $199 or $198 ..
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  #3  
Old 12-12-2016, 11:11 AM
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Default Re: Pro Tools Annual Upgrade and Support Plan Question.

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Originally Posted by Southsidemusic View Post
Yes if you want both support and annual plan then it is $199 or $198 ..
How do I get the 2 year for 1 year promotional deal?
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Old 12-12-2016, 11:15 AM
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Default Re: Pro Tools Annual Upgrade and Support Plan Question.

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Originally Posted by philip888 View Post
How do I get the 2 year for 1 year promotional deal?
Just renew directly or with your dealer apparently.

http://www.avid.com/special-offers/g...upgrades-on-us
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  #5  
Old 12-12-2016, 11:22 AM
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Default Re: Pro Tools Annual Upgrade and Support Plan Question.

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Originally Posted by Drew Mazurek View Post
Just renew directly or with your dealer apparently.

http://www.avid.com/special-offers/g...upgrades-on-us
Thank you for the response.

Does this offer include the standard support and plugins also?

Or is this the upgrade plan only?
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  #6  
Old 12-12-2016, 12:18 PM
Carl Kolchak Carl Kolchak is offline
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Default Re: Pro Tools Annual Upgrade and Support Plan Question.

Quote:
Originally Posted by Drew Mazurek View Post
Just renew directly or with your dealer apparently.



http://www.avid.com/special-offers/g...upgrades-on-us


Pretty sure that only applies if you've already let your support plan expire ( or you never bought in to the upgrade plan - and are on PT 9, 10, or 11).

That upgrade + 1 year free is NOT $99, it's the cost of the reinstatement fee - $299, and you get the additional 2nd year of support (worth $99) thrown in too.

As always with Avid, it pays dividends NOT to be loyal, but to hold out for a better offer - more so with the new business model, than ever before : when Avid used to release a major upgrade every few years, you could make an informed decision, based up features etc, whether the upgrade had value to you - now you pay up front, and hope that Avid deliver something worthwhile somewhere along the line.




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  #7  
Old 12-13-2016, 08:58 AM
michael c michael c is offline
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Default Re: Pro Tools Annual Upgrade and Support Plan Question.

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Originally Posted by Carl Kolchak View Post
Pretty sure that only applies if you've already let your support plan expire ( or you never bought in to the upgrade plan - and are on PT 9, 10, or 11).

That upgrade + 1 year free is NOT $99, it's the cost of the reinstatement fee - $299, and you get the additional 2nd year of support (worth $99) thrown in too.

As always with Avid, it pays dividends NOT to be loyal, but to hold out for a better offer - more so with the new business model, than ever before : when Avid used to release a major upgrade every few years, you could make an informed decision, based up features etc, whether the upgrade had value to you - now you pay up front, and hope that Avid deliver something worthwhile somewhere along the line.




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Is there any 'special' like this for HD users? Are are we left out in the cold as usual....
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Old 12-13-2016, 10:08 AM
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Default Re: Pro Tools Annual Upgrade and Support Plan Question.

I just renewed and only see one year.

* You can reinstate an expired upgrade plan at any time by purchasing a Pro Tools Upgrade Reinstatement Plan for $299, but the complimentary year of upgrades offer is only available if you activate your plan between December 8-31, 2016. Plan renewals are just $99/year thereafter.

Another comment. I purchased a upgrade in November of last year. I did it early so I would not forget and get hit with a big fee for Reinstatement. I assumed it would take effect at the end of the year. WRONG. I lost a month of the upgrade. Not it says my plan expired in November, not the end of December. Doesn't seem right.
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  #9  
Old 12-13-2016, 10:19 AM
Barry Johns Barry Johns is offline
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Default Re: Pro Tools Annual Upgrade and Support Plan Question.

Quote:
Originally Posted by Park Seward View Post
I just renewed and only see one year.

* You can reinstate an expired upgrade plan at any time by purchasing a Pro Tools Upgrade Reinstatement Plan for $299, but the complimentary year of upgrades offer is only available if you activate your plan between December 8-31, 2016. Plan renewals are just $99/year thereafter.

Another comment. I purchased a upgrade in November of last year. I did it early so I would not forget and get hit with a big fee for Reinstatement. I assumed it would take effect at the end of the year. WRONG. I lost a month of the upgrade. Not it says my plan expired in November, not the end of December. Doesn't seem right.
That's insane!!!!
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  #10  
Old 12-13-2016, 10:44 AM
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Default Re: Pro Tools Annual Upgrade and Support Plan Question.

Quote:
Originally Posted by Park Seward View Post
I just renewed and only see one year.
That offer is for Reinstatement ($299) not Renewal ($99). Please review the text you quoted:
You can reinstate an expired upgrade plan at any time by purchasing a Pro Tools Upgrade Reinstatement Plan for $299, but the complimentary year of upgrades offer is only available if you activate your plan between December 8-31, 2016. Plan renewals are just $99/year thereafter.
Quote:
Another comment. I purchased a upgrade in November of last year. I did it early so I would not forget and get hit with a big fee for Reinstatement. I assumed it would take effect at the end of the year. WRONG. I lost a month of the upgrade. Not it says my plan expired in November, not the end of December. Doesn't seem right.
Renewals extend the plan 1 year from original expiration, you don't lose any time by renewing early. Your Order History shows a Pro Tools Upgrade Plan purchased 11/28/2015 (which is also reflected by the product in your Avid account) so that's when your Plan started. You renewed that on 12/13/2016 (within the grace period for your original plan) so your Avid account is correct when it shows "Time Period: Nov 28, 2015 - to - Nov 27, 2017" for your Pro Tools Annual Upgrade Plan.
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