Jerky transport counter

[mikeyman]

I been having trouble with the transport counter not moving smoothly.Not sure what is causing it ...Can you friends help me with that problem ?Thanks
Also when i pull a menu down from the top the white menus flash..Also i have activated HEAT but i can't find the button to turn it on.Do i need to download it.I think i have it for a year with my upgrade.

[mikeyman]

SiSoftware Sandra

ID
Host Name : DESKTOP-GHTFHL5
Workgroup : WORKGROUP

Computer
Model : OEM System Product Name
Serial Number : System Ser**********
Chassis : OEM Desktop
Mainboard : ASUS PRIME Z370-A
Serial Number : 1803224********
BIOS : AMI (OEM) 0809 06/22/2018
Intel Management Engine (ME) : 11.8.50.3470

System Memory
Total Memory : 16GB DIMM DDR4

Processors
Processor : Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz (6C 12T 4.3GHz, 4GHz/4.4GHz IMC, 6x 256kB L2, 12MB L3)
Socket/Slot : FC LGA1151

Chipset
Memory Controller : ASUS PRIME H310M-D 100MHz, 2x 8GB DIMM DDR4 2.4GHz 128-bit

Memory Module(s)
Memory Module : Crucial/Micron BLS4G4D240FSB8FBD 4GB DIMM DDR4 1Rx8 PC4-19200U DDR4-3002 XMP (16-16-16-38 4-54-18-3)
Memory Module : Crucial/Micron BLS4G4D240FSB8FBD 4GB DIMM DDR4 1Rx8 PC4-19200U DDR4-3002 XMP (16-16-16-38 4-54-18-3)
Memory Module : Crucial/Micron BLS4G4D240FSB8FBD 4GB DIMM DDR4 1Rx8 PC4-19200U DDR4-3002 XMP (16-16-16-38 4-54-18-3)
Memory Module : Crucial/Micron BLS4G4D240FSB8FBD 4GB DIMM DDR4 1Rx8 PC4-19200U DDR4-3002 XMP (16-16-16-38 4-54-18-3)

Video System
Monitor/Panel : LG HDR WQHD
(3840x1600, 37.5")
Video Adapter : NVIDIA GeForce GT 1030 (384S 3C SM5.2 1.23GHz/1.47GHz, 512kB L2, 2GB 6GHz/6GHz 64-bit, PCIe 3.0 x4)

Graphics Processor
CUDA : NVIDIA GeForce GT 1030 (384S 3C SM6.1 1.23GHz/1.47GHz, 512kB L2, 2GB 6GHz/6GHz 64-bit)
OpenCL : NVIDIA GeForce GT 1030 (384S 3C SM3.0 1.23GHz/1.47GHz, 512kB L2, 2GB 6GHz/6GHz 64-bit)
D3D 11 : NVIDIA GeForce GT 1030 (384S 3C SM11.5 1.23GHz/1.47GHz, 512kB L2, 2GB 6GHz/6GHz 64-bit)
OpenGL : NVIDIA GeForce GT 1030/PCIe/SSE2 (384S 3C SM4.60 1.23GHz/1.47GHz, 512kB L2, 2GB 6GHz/6GHz 64-bit)

Storage Devices
Disk : Samsung SSD 860 EVO 250GB (250GB, SATA600, 2.5", SSD, SED)
Disk : WDC WD1003FZEX-00K3CA0 (1TB, SATA600, 3.5", 7200rpm)
Disk : Seagate ST2000DL004 HD204UI (2TB, USB3/SATA300, 3.5", 5400rpm, 32MB Cache)
Disk : SanDisk Cruzer Glide (15.7GB, USB2)
Optical : ASUS DRW-24B1ST j (SATA150, DVD+-RW, CD-RW)

Logical Storage Devices
System Reserved : 500MB (NTFS, 4kB) @ Samsung SSD 860 EVO 250GB (250GB, SATA600, 2.5", SSD, SED)
Audio (E:) : 932GB (NTFS, 4kB) @ WDC WD1003FZEX-00K3CA0 (1TB, SATA600, 3.5", 7200rpm)
IOsafe (G:) : 100MB (NTFS, 4kB) @ Seagate ST2000DL004 HD204UI (2TB, USB3/SATA300, 3.5", 5400rpm, 32MB Cache)
Removable Drive (F:) : 15GB (FAT32, 16kB) @ SanDisk Cruzer Glide (15.7GB, USB2)
Hard Disk (C:) : 232GB (NTFS, 4kB) @ Samsung SSD 860 EVO 250GB (250GB, SATA600, 2.5", SSD, SED)
Hard Disk : 552MB (NTFS, 4kB) @ Samsung SSD 860 EVO 250GB (250GB, SATA600, 2.5", SSD, SED)
Optical Drive (D:) : N/A @ ASUS DRW-24B1ST j (SATA150, DVD+-RW, CD-RW)

Storage System
Storage Pool : Primordial (3TB)

Peripherals
LPC Hub Controller : ASUS Z370 (Union Point) LPC/eSPI Controller
Audio Device : ASUS ICH200 (Union Point) HD Audio
Audio Codec : Realtek Semi 1168
Audio Device : Gigabyte GP108 High Definition Audio Controller
Audio Codec : nVidia 0081
Disk Controller : ASUS ICH200 (Union Point) SATA controller [AHCI mode]
Disk Controller : ASUS ICH200 (Union Point) PMC
USB Controller : ASUS ICH200 (Union Point) USB 3.0 xHCI Controller
USB Controller : ASUS ASM2142 USB 3.1 Host Controller
SMBus/i2c Controller : Intel ICH SMBus

Printers and Faxes
Printer : Microsoft Software Printer Driver (300x300, Colour)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : Microsoft Print To PDF (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Biometrics
Voice : Analog NUI Voice Virtual Sensor (Voice)

Peripherals
Media Player : ST2000DL 004 HD204UI (100MB)
Media Player : SanDisk Cruzer Glide (14.58GB)

Network Services
Network Adapter : Intel(R) Ethernet Connection (2) I219-V (Ethernet, 1Gbps)
Network Adapter : TP-Link Gigabit PCI Express Adapter (Ethernet, 100Mbps)

Operating System
Windows System : Microsoft Windows 10 Personal 10.0.19045
Platform Compliance : x64

Performance Enhancing Tips
Warning 2513 : TPM not detected. Some security features are unavailable.
Tip 3 : Double-click tip or press Enter while a tip is selected for more information about the tip.

[mikeyman]

i am running PT's 2024 10.2 on windows
I have done the optimizations and the only one that PT's would not run on one tweak so i just couldn't do it..I will go thru them again

[albee1952]

A few things that hit me:
1-I am not familiar with that motherboard/chipset so I don't know if that might be a compatibility issue or not
2-make sure there is no disk in the optical drive
3-With System Usage meter showing, how high is it hitting on the top bar? If its near or at the red, then the system is working too hard(this requires lots of troubleshooting to find out why). If not, then no issue for #3.
4-Do you have Hyperthreading on or off? Test the other way to see if performance gets better or worse(it really is different from one PC to the next on this setting, done in BIOS/UFEI and is often worth checking)
5-Maybe update the graphics driver?
6-what is this drive doing:
Disk : Seagate ST2000DL004 HD204UI (2TB, USB3/SATA300, 3.5", 5400rpm, 32MB Cache)
I ask because its too slow for recording or sample libraries(okay for backups).

How big is the session giving you trouble(and is it that session or any session)? How many VI plugins? Ozone?

As for HEAT, your VIEW setting menu should give an option for HEAT controls on each AUDIO track(it only works on AUDIO tracks). The master HEAT controls are found by hitting the tiny side arrow at the lower right corner of the MIX window(similar to the arrow that opens the Tracks/Groups lists on the left side.

[mikeyman]

Originally Posted by albee1952

A few things that hit me:
1-I am not familiar with that motherboard/chipset so I don't know if that might be a compatibility issue or not
2-make sure there is no disk in the optical drive
3-With System Usage meter showing, how high is it hitting on the top bar? If its near or at the red, then the system is working too hard(this requires lots of troubleshooting to find out why). If not, then no issue for #3.
4-Do you have Hyperthreading on or off? Test the other way to see if performance gets better or worse(it really is different from one PC to the next on this setting, done in BIOS/UFEI and is often worth checking)
5-Maybe update the graphics driver?
6-what is this drive doing:
Disk : Seagate ST2000DL004 HD204UI (2TB, USB3/SATA300, 3.5", 5400rpm, 32MB Cache)
I ask because its too slow for recording or sample libraries(okay for backups).

How big is the session giving you trouble(and is it that session or any session)? How many VI plugins? Ozone?

As for HEAT, your VIEW setting menu should give an option for HEAT controls on each AUDIO track(it only works on AUDIO tracks). The master HEAT controls are found by hitting the tiny side arrow at the lower right corner of the MIX window(similar to the arrow that opens the Tracks/Groups lists on the left side.

[mikeyman]

Originally Posted by albee1952

A few things that hit me:
1-I am not familiar with that motherboard/chipset so I don't know if that might be a compatibility issue or not
2-make sure there is no disk in the optical drive
3-With System Usage meter showing, how high is it hitting on the top bar? If its near or at the red, then the system is working too hard(this requires lots of troubleshooting to find out why). If not, then no issue for #3.
4-Do you have Hyperthreading on or off? Test the other way to see if performance gets better or worse(it really is different from one PC to the next on this setting, done in BIOS/UFEI and is often worth checking)
5-Maybe update the graphics driver?
6-what is this drive doing:
Disk : Seagate ST2000DL004 HD204UI (2TB, USB3/SATA300, 3.5", 5400rpm, 32MB Cache)
I ask because its too slow for recording or sample libraries(okay for backups).

How big is the session giving you trouble(and is it that session or any session)? How many VI plugins? Ozone?

As for HEAT, your VIEW setting menu should give an option for HEAT controls on each AUDIO track(it only works on AUDIO tracks). The master HEAT controls are found by hitting the tiny side arrow at the lower right corner of the MIX window(similar to the arrow that opens the Tracks/Groups lists on the left side.

Thank you for all these questions.The Usage meter is real low on all setting really nice,i put the usage sreen visable so i could keep an eye on it..And i am glad Mr.Ramm suggested to get the new PT"S I am not getting anymore CPU or Ram warningsThe computer seems to be running good maybe 20 tracks and 25 -30 plugs and that EZ Drummer VI runs while i am playing back. and the computer doesn't look to be struggling to keep up.I installed the new driver for the lynx interface and all my I/O's seem to be right now and i am able to record and playback but i am still checking it out.I was having some freezing when i pull down a menu .Hyperthreading is on but i thought the computer ran better with C-states off but still checking it out..The grapics driver seems to be up to date.So you think i should get a better drive put in? The flickering in the menus and the counter problem seems to be on every project.

[mikeyman]

how can i check to see what drive PT's is recording to?

[EGS]

Originally Posted by mikeyman

i am running PT's 2024 10.2 on windows
I have done the optimizations and the only one that PT's would not run on one tweak so i just couldn't do it..I will go thru them again

Yes, go through the AVID Optimizations again. Also, go through all the AVID Troubleshooting steps.

[EGS]

Originally Posted by mikeyman

how can i check to see what drive PT's is recording to?

Setup menu, Disk Allocation

[mikeyman]

Originally Posted by EGS

Yes, go through the AVID Optimizations again. Also, go through all the AVID Troubleshooting steps.

ok yes i will there is a lot of stuff there.Thanks