What causes iLok cloud sessions to open?

[Darryl Ramm]

I will consider adopting Avid Link or iLok Cloud when any of them can tell I'm out of beer and order more delivered cold to my house.

[unkJE]

Originally Posted by Darryl Ramm

I will consider adopting Avid Link or iLok Cloud when any of them can tell I'm out of beer and order more deliver cold to my house.

... was that a knock at the front door?

[albee1952]

Originally Posted by Darryl Ramm

I will consider adopting Avid Link or iLok Cloud when any of them can tell I'm out of beer and order more delivered cold to my house.

[unkJE]

Happy to report:
Unrequested empty iLok Cloud no longer appears on the LHS of iLok License Manager - on both March 25&26, 2025 - after PACE’s March 23 2025 Maintenance update, without my doing anything


Articles from PACE:
UA Connect is starting a cloud session automatically
Switching iLok Modes for Native UAD Activation Issues
https://help.uaudio.com/hc/en-us/art...ivation-Issues

FAQ: How to Activate UAD Plug-ins and Apps on Your Computer
https://help.uaudio.com/hc/en-us/art...-Your-Computer

Using Native UAD (UADx) Plug-In Licenses Offline
https://help.uaudio.com/hc/en-us/art...censes-Offline

[Top Jimmy]

Originally Posted by unkJE

Happy to report:
Unrequested empty iLok Cloud no longer appears on the LHS of iLok License Manager - on both March 25&26, 2025 - after PACE’s March 23 2025 Maintenance update, without my doing anything


Articles from PACE:
UA Connect is starting a cloud session automatically
Switching iLok Modes for Native UAD Activation Issues
https://help.uaudio.com/hc/en-us/art...ivation-Issues

FAQ: How to Activate UAD Plug-ins and Apps on Your Computer
https://help.uaudio.com/hc/en-us/art...-Your-Computer

Using Native UAD (UADx) Plug-In Licenses Offline
https://help.uaudio.com/hc/en-us/art...censes-Offline

Sent from my iPhone using Tapatalk

[Top Jimmy]

The past three nights I've opened ILM and each time the cloud session was open.

[unkJE]

Sent an email to iLok 30 minutes ago:

After days of absence, my grayed-out iLok Cloud has returned to ILM.
Please keep my Incident Number SI2760016 open, until this issue is fixed.

PROBLEM DESCRIPTION:
How do I permanently remove the (grayed-out) Cloud location from the “location tray” on the LHS of iLok License Manager?

I have never used iLok Cloud and I have no intention of ever using it.

I don’t want to keep checking the Mode of this unwanted Cloud location, I just want it gone completely.

The option to remove this Cloud Location has been removed - please ask the Chief Technician to return this feature A.S.A.P. – and keep Cloud removed, until I ‘Open my Cloud Session’ via ILM > File.

Thank you


My Cloud License Details show ‘Managed Mode’ - with an “M” over the iLok Cloud icon.
Some info from iLok:

If it’s “A”, my Cloud License is set to ‘Automatic Mode’.
In Automatic Mode, all licenses that are available for activation in your iLok account will be automatically activated for you – no additional steps are required.
In Managed Mode, licenses will need to be manually activated to an iLok Cloud session. This activation process can be done in iLok License Manager.

Above info from:
https://help.uaudio.com/hc/en-us/art...ivation-Issues

So, until this issue is fixed, keep your iLok Cloud in ‘Managed Mode’ in iLok License Manager.

[smurfyou]

I just opened ILM and I had an open cloud session again!

Updated to the new version before I did anything. There were 0 licenses activated in the cloud but it said it was opened on March 4. It must be the UA shenanigans. I never had anything UA installed until Avid offered those licenses. I disabled UA from background items when it installed but it does pop up in the menu bar when any software rescans plugins....

Anyway it did let me close it.

[unkJE]

Originally Posted by smurfyou

Anyway it did let me close it.

Lucky man!

Just checked ... I can't close my Cloud location - with '0 Activations'!

[unkJE]

Originally Posted by smurfyou

... Updated to the new version before I did anything.

Only just now updated ILM (Windows) to Version 5.10.0.4633

Cloud location still there!


As the Glimmer Twins could have sung:
"Hey, Cloud, Get Offa My Laptop!"