iLok and Pro Tools Express won't download

[livingwater7070]

I just purchased the new 3g mbox mini. I had no trouble uploading the drivers for the mini but the iLok and the pro tools express software are giving me trouble. I went to iLok's website and created an account and then downloaded the drivers off the website and followed all the instruction. And then when I tried to connect the iLok it said I didn't have the client software (and i had just dowloaded it). I then went to my account on Avid's website and dowloaded the pro tools express software under my license and when i tried to run it, it would not load and made my computer freeze. I redowloaded and it did the same thing all over again. I really want it to work because we spent so much money on the box and software. Please help. Thanks in advance.