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Old 11-19-2020, 06:09 AM
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RapALotRoX RapALotRoX is offline
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Default ICON D-Control (Blue) not being recognized

Hello,

I have tried what seems like everything to get this to work. I have a late 2013 Macpro running Big Sur. I am using PT Ultimate 2020.11 with an apogee symphony MK1 via usb. I have tried trashing pref, finding via Ethernet, all kinds of things. For some reason it won’t show up under my Ethernet control preferences. I also have an HD3 TDM rig with HD9 and the ICON functions perfectly with so it’s not the unit/hub. For some reason I don’t get any firmware update messages. I have reset the Icon so it’s running v9 and the xmon is running v11.. any and all help would be greatly appreciated.

RoX
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Old 11-19-2020, 07:02 AM
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crizdee crizdee is offline
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Default Re: ICON D-Control (Blue) not being recognized

Quote:
Originally Posted by RapALotRoX View Post
Hello,

I have tried what seems like everything to get this to work. I have a late 2013 Macpro running Big Sur. I am using PT Ultimate 2020.11 with an apogee symphony MK1 via usb. I have tried trashing pref, finding via Ethernet, all kinds of things. For some reason it won’t show up under my Ethernet control preferences. I also have an HD3 TDM rig with HD9 and the ICON functions perfectly with so it’s not the unit/hub. For some reason I don’t get any firmware update messages. I have reset the Icon so it’s running v9 and the xmon is running v11.. any and all help would be greatly appreciated.

RoX



Hi,


Big Sur is not yet supported. keep a check on the latest update news.


Roll back to a previous OS to get it to work now.




Chris
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Old 11-19-2020, 07:49 AM
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Default Re: ICON D-Control (Blue) not being recognized

Thank you for your response. I am going to try this. I also have tried to hook it up on my other workstation it is running windows 10, ultimate, and still not finding it in the preferences.
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Old 11-19-2020, 08:16 AM
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crizdee crizdee is offline
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Default Re: ICON D-Control (Blue) not being recognized

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Originally Posted by RapALotRoX View Post
Thank you for your response. I am going to try this. I also have tried to hook it up on my other workstation it is running windows 10, ultimate, and still not finding it in the preferences.



Hi,


You've gone to peripherals and scanned for Ethernet connections?



Are the lights on the back on the unit flashing? any sign of activity?



On the surface... Under utility>test>Ethernet>internal Does it show any activity coming in?




Chris
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Producer, Engineer,
UKmastering Mixing & Mastering
Blinders_Columbia top 40 UK album charts
Slow Readers Club Joy Of The Return #9 UK album charts

www.ukmastering.com


PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring.
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Old 11-19-2020, 08:36 AM
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Default Re: ICON D-Control (Blue) not being recognized

Hi yes everything appears to be working tried both Ethernet sockets enabled both. All lights are working. And yes checked utility - Ethernet and it’s working also.
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Old 11-19-2020, 04:51 PM
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Ryan Young Ryan Young is offline
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Default Re: ICON D-Control (Blue) not being recognized

What are your network settings for the ethernet ports?
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•2019 Mac Pro 3.5 GHz 8-Core Intel Xeon W - 48 GB 2666 MHz DDR4 (OS 10.15.5) •HD Native PCIe, HD Omni, 192 I/o, Pro Tools Ultimate •Avid S3 + Dock •Blackmagic Intensity Pro (HDMI) •5.1 Room with JBL LSR4300 series

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•2010 Mac Pro 2 x 2.66 GHz 6-Core Intel Xeon - 48 GB 1333 MHz DDR3 (OS 10.14.6) •HD Native PCIe, 192 I/o, 96 I/o, Pro Tools Ultimate •McMix (x4), McControl (x1), JLCooper Surround panner for D-Command ES, Avid Control •Blackmagic Intensity Pro (HDMI) •7.1.4 Room with JBL LSR4300 series

•2017 MacBook Pro 2.8 GHz i7 - 16 GB 2133 MHz LPDDR3 (OS 10.14.6) •HD Native TB, HD Omni, Pro Tools Ultimate •McMix (x1), McControl (x1), Avid Control * or * D-Command ES Main Unit •Fed into whichever system is the main system
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