EDU License Approval time

[roboman01]

It's been about a week since I submitted the request for EDU license subscription. What is the normal turn around time? My daughter is home schools and I am teaching music (piano/synth) and want to teach her Pro Tools (producing) also.

I am curious how long it normally takes to get approved? Its been sitting in "pending" for about a week or so now.

Thanks.

[roboman01]

Nobody from Avid looks at these forums?

[tope d]

Hi,

I've just checked your support case (04946809) and the support team already sent an Email a couple days ago.

Best to try reaching out directly to the Proxi.ID support team for an update, as they handle the verification process for academic licenses.

https://federation.proxi.id/support

Hope this helps!