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Old 10-01-2022, 04:46 PM
DrewHarrison DrewHarrison is offline
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Join Date: Aug 2016
Location: Corona
Posts: 67
Default I'm having trouble transfering a Pro Tools HD 10 Licence to a new ilok account

I bought a Pro Tools HD native PCIe card with a license for Pro Tools HD 10 included with the sale. The seller agreed to transfer the license to me through ilok. He logged into his ilok account to transfer it, but the transfer option is greyed out on his end. He deactivated the license too. Does it have something to do with the HD native card? Is there any way to fix this problem?
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Pro Tools Ultimate 2020.9.1
OS X 10.15.7 (Catalina)
Mac Pro (Late 2013)
2.5 GHz 12-core Intel Xeon E5
32GB of 1866MHz DDR3 RAM
1Tb SSD hard drive
Antelope Orion 32+
UAD-2 Satellite OCTO Core (thunderbolt)
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