Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 01-17-2017, 04:53 PM
Havoc911 Havoc911 is offline
Member
 
Join Date: Jan 2017
Location: Confluence PA
Posts: 1
Default PACE services stopped/won't manually start.

I have been using Cubase as my primary DAW lately, but now I have a project which will require PT. Pace License Services is stopped and when I try to start it manually, I get the message "The operation could not be completed. The dependency service or group failed to start." When I try to open my iLok License Manager, I get the message "Software Component Unavailable. A background component for iLok License Manager seems to be unavailable. If rebooting does not fix this, please visit iLok.com and download the latest License Support Installer." I have done this--twice--and nothing changes. My computer is recognizing that my iLok is plugged in.
Reply With Quote
  #2  
Old 01-17-2017, 05:07 PM
Benoni's Avatar
Benoni Benoni is offline
Moderator
 
Join Date: Oct 2008
Location: Right Behind YOU!!
Posts: 9,980
Default Re: PACE services stopped/won't manually start.

Did you uninstall everything iLok and then install the latest version?
__________________
Brian

Windows 11 Pro | macOS 12
Pro Tools 2022
benonistudio.com
Youtube Channel - benonistudio
Plugin Deals
@benonistudio
Reply With Quote
  #3  
Old 01-18-2017, 10:03 AM
amagras amagras is offline
Member
 
Join Date: Mar 2015
Location: Ottawa, ON
Posts: 3,399
Default Re: PACE services stopped/won't manually start.

Can you describe what steps you are following to star that PACE service manually?
__________________
Dell XPS 8700. Intel Core i7-4770 CPU @ 3.40GHz. RAM: 16GB. Windows 10 Home x64. NVIDIA GeForce GTX 645. NI Komplete Audio 6. Pro Tools Software 2019
amagrasmusic.com
Reply With Quote
  #4  
Old 01-18-2017, 10:40 AM
crizdee's Avatar
crizdee crizdee is offline
Moderator
 
Join Date: Dec 2004
Location: Brighton, UK
Posts: 10,696
Default Re: PACE services stopped/won't manually start.

Quote:
Originally Posted by Benoni View Post
Did you uninstall everything iLok and then install the latest version?
Hi,

Yes this is the likely cause! are you on Mac or PC if Mac then delete all pace and ilok preferences from user/library/preferences/ com.paceap.xxxxxxxxx

then re-install latest ilok manager


Chris
__________________
PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888

Producer, Engineer,
UKmastering Mixing & Mastering
Blinders_Columbia top 40 UK album charts
Slow Readers Club Joy Of The Return #9 UK album charts

www.ukmastering.com


PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring.
Reply With Quote
  #5  
Old 08-03-2021, 05:21 AM
groovebrother groovebrother is offline
Member
 
Join Date: Sep 2007
Location: france
Posts: 492
Default Re: PACE services stopped/won't manually start.

hi


ilok pu t me in hell with his LM
it keeps sayin : a background component required for ilok seems to be unavailable blablabla ...


i tried 140 times install uninstall nothing would do


any clues ???




EDIT i found why. on june 9th 2021 Ilok updated their installer (LicenseSupportInstallerMac_v5.3.3_37a3867eb8) without any warnings and still saying it's from mountain lion till last osx version compatible.
BUT ITS NOT
So if any need to reinstall on mavericks better use that one : LicenseSupportInstallerMac_v5.0.0_r43164
And i'mpretty sure this one would work too : LicenseSupportInstallerMac_v3.1.3_r35733


dumb @$$es at ilok
__________________
My soundcloud page
Mac Pro 2x 2.66GHz 6-Core / 96 Go Ram / PE6R4-i - HD Native - Tempo Sata Pro 6Gb - PTHD : 10 / 11 /12 / Ultimate till 2022.5 - 192 i/o Digidesign - MTPAV - OSX : 10.4 / 10.5 / 10.6.8 / 10.8.5 / 10.9.5 / 10.11.6 / 10.13.6 / 10.14.6 - PowerMac G4 MDD / Pro Tools HD 5.3 / 6 / 7.4x / 8

Last edited by groovebrother; 08-03-2021 at 10:36 AM.
Reply With Quote
  #6  
Old 08-10-2021, 02:52 PM
Soundmary Soundmary is offline
Member
 
Join Date: Aug 2021
Location: Bristol
Posts: 1
Default Re: PACE services stopped/won't manually start.

Hi. I have exactly the same problem when I tried to reinstall protools on Mavericks. Where did you find the correct installer? I can't find one that works or either of the ones you list. Driving me mad!
Thanks!
Reply With Quote
  #7  
Old 08-14-2021, 07:30 AM
groovebrother groovebrother is offline
Member
 
Join Date: Sep 2007
Location: france
Posts: 492
Default Re: PACE services stopped/won't manually start.

i just sent you a MP




well ... don't be suprised if you don't find it because ilok isn't clever enought to let us download old installers ... what a pain in the @$$ those bulls***s
__________________
My soundcloud page
Mac Pro 2x 2.66GHz 6-Core / 96 Go Ram / PE6R4-i - HD Native - Tempo Sata Pro 6Gb - PTHD : 10 / 11 /12 / Ultimate till 2022.5 - 192 i/o Digidesign - MTPAV - OSX : 10.4 / 10.5 / 10.6.8 / 10.8.5 / 10.9.5 / 10.11.6 / 10.13.6 / 10.14.6 - PowerMac G4 MDD / Pro Tools HD 5.3 / 6 / 7.4x / 8
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
iLok randomly stopped working, PACE WONT HELP! rscafidi Windows 5 04-03-2012 09:31 PM
7.4.2 start up > PACE Interlok Loop! rsaltmarsh 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 1 11-03-2008 03:38 PM
stop / start services .bat files K.B. 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 0 02-01-2006 01:40 PM
windows xp services start/stop text file ? technician 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 25 04-18-2004 10:23 PM


All times are GMT -7. The time now is 02:50 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com