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Old 03-22-2022, 09:13 AM
Freshritchi Freshritchi is offline
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Default Playback Output Stops randomly... Need restart and reconnect focusritescarlett

Hi Guys... I am new at pro tools and have a little problem...
In general everything works fine. I connect my Focusrite Scarlett 18i20 via USB. Check that it is my playback engine. The Speaker Routing is fine... And when I start playback, I can hear perfekt the sound through my speakers.
But everytime after a few minutes of working, randomly the Output gets lost... The Playback continues but there is no output. I can stop an replay again... But it won't work. The playback engine is still the same. The Computer Output is still my AudioDivice the but there is no Signal coming to my Focusrite. All other playback won't work too... So using Reaper then there is no Output but it worked fine bevore... Or just play a video with vlc will have no sounda after ProTools has this issue... Bevor the Problem occurs in ProTools everything with playing Audio worked fine...
Sometimes reconnecting the AudioDivice helps. Sometimes I have to close Avid. Reconnect the Divice. And then relaunch ProTools. And then everything works fine again... A few minutes... Until the the signal get lost again...
Sometimes the playback won't start at all and Aae-Fehler - 6009 is occurring.

I think there is any Problem with my AudioDivice-Connection or choosing the right session stats for Playback?
I am using ProTools First on Windows 10 with a Focusrite Scarlettt18i20.

It would be great if someone could help me!
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Old 03-22-2022, 10:21 AM
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JoelG JoelG is offline
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Default Re: Playback Output Stopps randomly... Need restart and reconnect focusritescarlett

A couple of things, since it is happening in more than just Pro Tools, it likely is a Focusrite setting or issue.

If you're on Windows:
I generally recommend making sure Windows doesn't use your audio interface for audio by disabling all the 18i20 I/O in both the Recording and Playback tabs in Control Panel, Sounds. This prevents Windows from interrupting the device.

If you still need to hear Windows sounds (YouTube, Media Player etc.) through your monitors, then physically cable an output from your sound card to an input on your 18i20. I have a separate set of smaller monitors for my computer sounds connected to my sound card.

If you're on Mac, hopefully someone else can chime in :)

Joel
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Old 03-22-2022, 01:16 PM
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Ben Jenssen Ben Jenssen is offline
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Default Re: Playback Output Stopps randomly... Need restart and reconnect focusritescarlett

Welcome to the DUC.
If you haven't already done so, find your OS version here and do all the recommended optimizations:
Computer Optimization and Troubleshooting Guides
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