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Missing iLok License (URGENT!!!)
Hi guys, sorry but this is urgent.
I opened a case on Avid Support ( no. 04094172 ) I wanted to work from home and I found out I don't have my Pro Tools License on my iLok. I tried syncronize, I tried switching the USB ports (I thought maybe my iLok is stupid!! Answer : NO, I am stupid!!!). I can't seem to open Pro Tools, although (I don't know how you write that word - I'm romanian) at the studio it seems to have the license to work. HELP !!!!! I have some jobs coming tomorrow !!! Thanxxx!!!! |
#2
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Re: Missing iLok License (URGENT!!!)
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Hi, in the mean time run the demo till you sort out what is wrong.. https://my.avid.com/get/pro-tools-ultimate-trial Chris
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PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888 Producer, Engineer, UKmastering Mixing & Mastering Blinders_Columbia top 40 UK album charts Slow Readers Club Joy Of The Return #9 UK album charts www.ukmastering.com PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring. |
#3
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Re: Missing iLok License (URGENT!!!)
Thank you!!! I’ll try it!
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#4
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Re: Missing iLok License (URGENT!!!)
It didn't work! Still no license on my iLok and can't open Pro Tools !
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#5
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Re: Missing iLok License (URGENT!!!)
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AVID support finally admitted that there is a bug on their servers… One workaround was at the first time to deactivate the Pro Tools license and reactivate it again with the ilok manager. The second time I could to solve the problem by dowloading the COVID license just 30 min before the musicians entered the studio… I was bleeding sweat and tears…
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Mac Pro 5,1 12 Core 3,46 GHz MacOs 10.15.7 (Catalina/Dosdude), 64GB Ram, Angelbird Wings x2, PT HDX, HD I/O, 2x 192i/o, 1x Digi Pre, 1x Red8Pre 2x Avid S1. Artist Transport, PT2021.6 http://www.4tune.at |
#6
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Re: Missing iLok License (URGENT!!!)
If the license is on the iLok in the computer at the studio, you have to move that license from that iLok to the iLok in your computer at home.
If that is indeed the case, Avid can't help you with that and neither can Pace, the owner of iLok.
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Take your projects to the next level with a non-union national read at reasonable rates Demos: brucehayward dot com SonoBus Source-Connect: brucehayward Options for Remote Direction |
#7
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Re: Missing iLok License (URGENT!!!)
I have only 1 iLok.
The same from my studio. I just carry it with me and I should have all my licenses there, right? Wrong, Pro Tools license is missing and I can only work at the studio, I guess. I was hoping Avid would answer and resolve my problem, but, yet again ...disappointment. |
#8
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Re: Missing iLok License (URGENT!!!)
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#9
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Re: Missing iLok License (URGENT!!!)
Yeah, that was the problem.
This ****ing Cloud ****. I have some seventy plus licenses, and they're all over my stupid iLok Manager. Cloud, USB, computer. It's like they want me to go crazy. This practice has to stop !!! Companies are not able to satisfy a customer even if you show them in their face what to do!!! And when it comes to actually create music, you're already too tired to do anything because the amount of time you take to find a stupid license!!!! Sorry for swearing but this is how a frustrated customer looks!!!!! |
#10
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Re: Missing iLok License (URGENT!!!)
Just my 1c....could be that the PT version you are trying to open at home is a later version then the one at the studio..... check the versions and the licence in the ilock.
Peace
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www.maltastudio.com https://soundcloud.com/charlesmuscat MacBook Pro Late 2016 Intel I7 Quod Core 2.8 GHZ 16 GB Ram . 256 GB SSD Catalina 10.15.2 Acer Nitro Intel I7-6700-HQ 8 GB Ram 256 GB SSD x 2 Win 10 Home 64 bit Motu 624 AVB , Komplete Audio 6 Pro Tools Native 2020.5 , Sonar Platinum Lifetime |
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