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  #1  
Old 12-22-2016, 01:45 PM
vin7 vin7 is offline
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Default Pro Tools | HD Annual Upgrade and Support Plan

Hi
My Pro Tools | HD Annual Upgrade and Support Plan has expired on the 10/12/16
how do i resume my plan/ or what are m y options.
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  #2  
Old 12-22-2016, 02:01 PM
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Southsidemusic Southsidemusic is offline
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Default Re: Pro Tools | HD Annual Upgrade and Support Plan

If you renew before 30 days of your plan lapse you pay $399 as there is a 30 day grace period.

If it goes past that its $999 even if it is one day or 1000 days past 30 days
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  #3  
Old 12-22-2016, 02:07 PM
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Default Re: Pro Tools | HD Annual Upgrade and Support Plan

As Christopher pointed out there is a grace period, and you are still within that time frame. Otherwise, here are the options for Pro Tools HD.
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Old 12-22-2016, 02:46 PM
vin7 vin7 is offline
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Default Re: Pro Tools | HD Annual Upgrade and Support Plan

Thanks guys i see now since i updated my payment method that its now active but i cant seem to be able to update my plan so i can get latest version?
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  #5  
Old 12-22-2016, 02:53 PM
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Default Re: Pro Tools | HD Annual Upgrade and Support Plan

Please click the Renew Support link, then Add To Cart > Go To Cart... to complete the order.
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  #6  
Old 12-22-2016, 03:08 PM
vin7 vin7 is offline
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Default Re: Pro Tools | HD Annual Upgrade and Support Plan

Jeffro
when i click on renew suport link nothing happens.
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  #7  
Old 12-22-2016, 03:18 PM
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Default Re: Pro Tools | HD Annual Upgrade and Support Plan

Can you try clearing cookies or try another browser? When I click Renew Support in your account it reveals options below that...
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