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Old 01-13-2021, 03:26 PM
PattyxSee PattyxSee is offline
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Default PT 2019.6 educational support plan has expired

I bought a perpetual version ProTools with an educational support plan which expired in 2019. I wasn't able to use ProTools during that time until now, but my new laptop is a 2020 model running Big Sur, so it can't even open ProTools v2019.6. I want to update my software without giving up my perpetual license(subscription). How do i do that?
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Old 01-14-2021, 09:48 AM
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DigiTechSupt DigiTechSupt is offline
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Default Re: PT 2019.6 educational support plan has expired

Quote:
Originally Posted by PattyxSee View Post
I bought a perpetual version ProTools with an educational support plan which expired in 2019. I wasn't able to use ProTools during that time until now, but my new laptop is a 2020 model running Big Sur, so it can't even open ProTools v2019.6. I want to update my software without giving up my perpetual license(subscription). How do i do that?
Hi,
Just a note that there are still no version of Pro Tools officially supported and tested on Big Sur.
https://avid.secure.force.com/pkb/ar...ig-Sur-Support
If you wish to upgrade and continue with the perpetual license, you can purchase a reinstatement from authorized avid resellers while their supplies lasts. https://www.avid.com/find-a-reseller (not available in the avid store)
Hope this helps.
Thanks,
Tope
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