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  #1  
Old 09-29-2016, 10:34 AM
TableTopJoe TableTopJoe is offline
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Default Pro Tools 10 Crashes when using Pencil Tool

Hey Folks,

It just happend an urgent problem.
For all the time, until now, the pencil tool worked fine and properly. But suddenly Pro Tools 10.3.10 crashes when I use it directly on the audio file.

Editing clip gain and volume automation still works.
I tried restarting Pro Tools, restarting Imac, shutting everything down for half an hour, tried other clips.

Nothing changed. Still crashing!

Any ideas what the problem could be?

Philipp
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  #2  
Old 09-29-2016, 10:56 AM
TableTopJoe TableTopJoe is offline
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Default Re: Pro Tools 10 Crashes when using Pencil Tool

Note: It seem to happen to only one audio file but on different clips of the same audio file.
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  #3  
Old 09-29-2016, 10:59 AM
Darryl Ramm Darryl Ramm is online now
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Default Re: Pro Tools 10 Crashes when using Pencil Tool

Try trashing prefs (because always) and then Save Session In and see if that helps. Or try importing content into a new session.
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  #4  
Old 09-29-2016, 01:50 PM
dunebuggy dunebuggy is offline
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Default Re: Pro Tools 10 Crashes when using Pencil Tool

consolidate the clip, then try again
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  #5  
Old 09-29-2016, 05:16 PM
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jeam25 jeam25 is offline
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Default Re: Pro Tools 10 Crashes when using Pencil Tool

Hi

Thats not a normal PT behavior , please try as darryl said trashing databases and perf.
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Keep the volume UP !
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  #6  
Old 09-30-2016, 02:40 AM
TableTopJoe TableTopJoe is offline
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Default Re: Pro Tools 10 Crashes when using Pencil Tool

Thanks for your replies. Trashing prefs didn't improve the problem.

But consolidating the clip, worked well. Easy and good idea!

It did not fixes the bug but works for now!

Thanks!
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  #7  
Old 10-07-2016, 12:08 PM
TableTopJoe TableTopJoe is offline
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Default Re: Pro Tools 10 Crashes when using Pencil Tool

Maybe it's important to others one day...

This might be an general pro tools bug.
If checked it on PT 10.3.10 an PT 12.4.0

This problem happens only to mxf audio files which are link to an referenced AAF.

The first tries in 'fresh' audio are alway lucky. You can do it up to 59 times after that PT crashes.

I also check a consolidated clip. The pencil tool works perfect for more than 100 times.
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