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#1
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Cannot import audio track via Import Audio menu item
Can anyone help me figure out why I keep getting this error when I try to import audio files into Pro Tools 12.4?
Could not complete the Import Audio command because Assertion in "/Volumes/Development/158347/ProTools/NewFileLibs/Cfd/MacOS/Cfd_ImportAudioDialogMacOS.mm", line 603. (Use the Copy button to copy this message to the clipboard.) I can't seem to find any info on this anywhere. It happens as soon as I click File>Import Audio. Running Pro Tools 12.4 on a Macbook Pro Retina with High Sierra. Any help would be greatly appreciated. Thanks, Vibe |
#2
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Re: Cannot import audio track via Import Audio menu item
12.4 isn't supported on High Sierra.
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Pro Tools Ult 2024.3.1, HDX 2, MTRX/SPQ, RME BBF Pro + MADIface Pro • S1 x 2, Fire Max11 x 2, Dock, iPad Air5 • Mac Mini 14,12, 12 core, macOS 13.6.6 • RAM 32GB, SSD 4TB, GPU 19 core • QNAP TVS-872XT 148TB TB3 |
#3
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Re: Cannot import audio track via Import Audio menu item
I know people who do have Pro Tools 12.5 and running High Sierra, it works. I am having the same error message...
Could not complete the Import Audio command because Assertion in "/Volumes/Development/158347/ProTools/NewFileLibs/Cfd/MacOS/Cfd_ImportAudioDialogMacOS.mm", line 603. (Use the Copy button to copy this message to the clipboard.) Can someone please shed some light on this? I've read .mm files belongs to microsoft.. Thanks |
#4
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Re: Cannot import audio track via Import Audio menu item
From the Avid site...
Quote:
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#5
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Re: Cannot import audio track via Import Audio menu item
Did anyone ever figure it out? I’m getting the same thing randomly and don’t know why
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#6
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Re: Cannot import audio track via Import Audio menu item
Quote:
When you execute File-->Import Audio, Pro Tools executes some code. When it gets to line 603 of code in Cfd_ImportAudioDialogMacOS.mm, something goes wrong. This is why the assertion error appears.
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Jonathan S. Abrams, CEA, CEV, CBNT Apple Certified - Technical Coordinator (v10.5), Support Professional (v10.6 through v10.10) |
#7
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Re: Cannot import audio track via Import Audio menu item
Quote:
If that is the problem, does anyone knows what could help to fix that error? would be lovelly Thanks |
#8
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Re: Cannot import audio track via Import Audio menu item
I have the same issue but the different error code. I have Pro Tools 12.6 running on High Sierra. I got this error since I upgrade to High Sierra. I think it is the wrong compatibility made this error.
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#9
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Re: Cannot import audio track via Import Audio menu item
I would say so. This is why it's a good thing to have a clone of a working system before doing any kind of operating system 'upgrade'.
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#10
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Re: Cannot import audio track via Import Audio menu item
Yep, I'm getting this ******** as well.
Does this mean we have to wait for a patch? Not being able to import audio is a final dealbreaker for me. Pro Tools has given me nothing but trouble. Could not complete the Import Audio command because Assertion in "/Volumes/Development/158347/ProTools/NewFileLibs/Cfd/MacOS/Cfd_ImportAudioDialogMacOS.mm", line 603. (Use the Copy button to copy this message to the clipboard.) |
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