Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Post Production > Post - Surround - Video

Reply
 
Thread Tools Search this Thread Display Modes
  #31  
Old 05-20-2014, 08:54 AM
derekvh derekvh is offline
Member
 
Join Date: Nov 2011
Location: los angeles
Posts: 19
Default Re: Gobbler Issues

I've had a few issues with Gobbler over the past year, but they have been fantastic at addressing any issues quickly. They really seem to take customer service very seriously an email will certainly get you a response.
Reply With Quote
  #32  
Old 05-21-2014, 06:40 AM
Peter Cole's Avatar
Peter Cole Peter Cole is offline
Member
 
Join Date: Mar 2013
Location: Studio City
Posts: 92
Default Re: Gobbler Issues

Quote:
Originally Posted by GordonLyon View Post
As some of you have noticed, we've just released the promised update with several fixes, primarily in the area of transfers. You should get an auto-update notice the next time you launch Gobbler.

I can assure you this update is not perfect, but we will continue to work on reliability with each new release.

Again, if you have any problems, please email support at gobbler dot com immediately.

Thanks,
Gordon
Guys, take a look at this message from Gordon at Gobbler. It reads like a human wrote it. No corporate speak. Can't say enough great things about my experiences with Gordon at Gobbler. Nobody like to deal with buggy software and a company that hides behind BS. Through all of the growing pains this company has been upfront and quick to respond. Gordon gets it. There must be something good going on over there. The guys responsible for your favorite PT features think so. :)


Seriously give Gobbler another shot if you have had issues in the past.
Reply With Quote
  #33  
Old 05-21-2014, 06:42 AM
Brandonx1 Brandonx1 is offline
Member
 
Join Date: Oct 2003
Location: Los Angeles
Posts: 2,935
Default Re: Gobbler Issues

Quote:
Originally Posted by Peter Cole View Post
Guys, take a look at this message from Gordon at Gobbler. It reads like a human wrote it. No corporate speak. Can't say enough great things about my experiences with Gordon at Gobbler. Nobody like to deal with buggy software and a company that hides behind BS. Through all of the growing pains this company has been upfront and quick to respond. Gordon gets it. There must be something good going on over there. The guys responsible for your favorite PT features think so. :)


Seriously give Gobbler another shot if you have had issues in the past.
You go first and let me know how it is in 6 months. I just can't have another client call me saying my delivery won't open.
__________________
Brandon Howlett
Vibe Audio Post, Inc.
Re-recording Mixer
Custom Build CPU, HDX 1, Omni, 192 I/O Digital
S6 M10 24 fader
Satellite Mac Pro, HDNative, 192 I/0
Black Magic HD Extreme
Reply With Quote
  #34  
Old 05-21-2014, 10:39 AM
Peter Cole's Avatar
Peter Cole Peter Cole is offline
Member
 
Join Date: Mar 2013
Location: Studio City
Posts: 92
Default Re: Gobbler Issues

Quote:
Originally Posted by Brandonx1 View Post
You go first and let me know how it is in 6 months. I just can't have another client call me saying my delivery won't open.
Used it yesterday. No problems
Reply With Quote
  #35  
Old 05-21-2014, 12:55 PM
digidub digidub is offline
Member
 
Join Date: Nov 2008
Location: NYC
Posts: 77
Default Re: Gobbler Issues

I used it Monday to send an lt/rt, got this from the director and the online editor: "the lt/rt file is not opening". Re-uploaded, and they were able to download and open.

Ever since the update, I haven't had any problems uploading anymore, which is great. Hopefully the weblink download system can be made more reliable.
Reply With Quote
  #36  
Old 05-21-2014, 06:53 PM
spoons's Avatar
spoons spoons is offline
Member
 
Join Date: Apr 2007
Location: UK
Posts: 283
Default Re: Gobbler Issues

The new update is working very well for me ... I've been sending multiply public links every day for the last two weeks and no problems either end. Faster than ever also ... can't complain ..
__________________
Richard Spooner
Ultimate 2021.3, S1, Dock, Mac OS 10.15.7, MacMini 3.2 Ghz 6-Core i7, 64gb RAM.

www.spoonsound.com
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Gobbler workflow...? Jon_Atkinson Tips & Tricks 8 10-01-2013 07:41 PM
Gobbler is cool but... lexaudio Post - Surround - Video 7 02-20-2013 04:07 PM
PT 10.3.3 update and Gobbler peter5992 Post - Surround - Video 0 12-29-2012 10:23 AM
Do you know Gobbler? mekayama General Discussion 0 02-04-2012 01:10 AM
Anyone use Gobbler for collaborating? EnjoyRC Pro Tools 10 3 11-07-2011 06:46 PM


All times are GMT -7. The time now is 04:17 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com