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#11
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Re: New MacPro & PT 11 beware...
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#12
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Re: New MacPro & PT 11 beware...
The first order of business is to isolate the issue.
Remove all 3rd party plugs and do tests. Adding them back one at a time as Darryl said. |
#13
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Re: New MacPro & PT 11 beware...
since it's not qualified - no it's not going to work.
http://avid.force.com/pkb/articles/e...pple-Computers FWIW Pro Tools 11 does not even work properly as it is toady on qualified machines! Pro Tools 11 is a nightmare of bugs and work arounds and features that do not work as advertised as a client told me the the other day maybe Avid should should four on a stable product rather than releasing new versions that don't work properly. |
#14
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New MacPro & PT 11 beware...
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That is just incorrect. Pro Tools does not only run properly on "qualified" computers. They can be a guide to what to run on but Avid can barely keep up with new computer models. More useful information about what actually works well is found from user experiences in DUC. Pro Tools 11 is working fine for many users, it seems to have some issues like crashing on exit problems but _some_ of those seem plugin related, and maybe several other inconveniences and issues that users have pointed out. What is needed in every case is to follow fairly standard troubleshooting steps, if folks want help here on DUC from other uses you really need to communicate exactly what your setup is and what troubleshooting steps you have tried. "The sky is falling" does not help anybody. Pro Tools 11 contains massive engineering changes with a new audio engine, new 64 bit memory model and new AAX-64 plugins (some of which may be completely new, some ports from AAX-32). So there *are* going to be problems. Including a much higher risk of all these new plugins causing instability, so more reason to suspect plugins causing problems than usual. And the best way to *prove* the problem is in Pro Tools, not a plugin, is to physically remove all third party plugins. Sending automatic crash reports into Avid is great, and likely the best way to get any bugs causing crashes within Pro Tools 11 to be addressed by Avid, and I hope Avid also uses those reports to help third party plugin vendors. But if you suspect a plugin take that up first with the plugin vendor. And if stuck after doing the usual troubleshooting found on DUC, and especially if it is affecting your business, pick up the phone and call Avid support, it amazes me how long some folks will suffer with problems and complain about things and they never do that. Last edited by Darryl Ramm; 02-03-2014 at 03:14 PM. |
#15
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Re: New MacPro & PT 11 beware...
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Mmm well that is not good news. The reports you are seeing are not what I was after. They should be the minidump reports from Google Breakpad. Avid (smartly) started using Google's Breakpad crash reporting system in Pro Tools 11 as a standard crash reporter on Windows and Mac. It should be possible for Breakpad to coexist with native OS X crash reporter, but if not setup to do this by the developer OS X crash reporter may never see the crash, and so the usual crash report in the console won't appear. I hope that is not what is happening here as it will be a pain in the ass for many people trying to troubleshoot things--but it is great you are sending the Breakpad minidump reports directly to Avid. I am not sure what is happening with your "hard crashes" it may be a problem where breakpad is not correctly catching a crash. I would hope in those cases OS X catches it, but that might not happen. Those are pretty nasty problems for developers to debug. And sometimes those sort of "crashes" are actually not a crash, but a programming error where the application is just confused and intentionally exits. Anyhow your first troubleshooting steps are obvious, remove all third party plugins, if that does not work then try a reinstall of Pro Tools 11 (with no third party plugins). Last edited by Darryl Ramm; 02-03-2014 at 03:16 PM. |
#16
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Re: New MacPro & PT 11 beware...
? May or not be.
v1.6.49190 latest Motu MIDI driver
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#17
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Re: New MacPro & PT 11 beware...
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#18
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Re: New MacPro & PT 11 beware...
The problem as described will have nothing to do with this system having 16GB of memory. And which may be a completely fine amount of memory for whatever the user is doing.
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#19
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Re: New MacPro & PT 11 beware...
I am running 8 Gb in my macbook pro and I can run a lot of things without even reaching 50% of memory ... all my plugins with libraries also
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System Details: iMac Pro 2017 8 Core Intel Xeon 3.2 Ghz Macbook M2 Pro macOS 14.4.1 Pro Tools 2024.3.1 Logic Pro X Reason 12 UA Apollo 8p Apogee Thunderbridge/Apogee Symphony I/O 2x6 Eleven Rack/Focusrite ISA Two/Onyx 1640i UAD Satellite Quad MOOG Mother 32 Nektar Panorama P1 Axiom AIR 49/Axiom 49/Yamaha P35 Fender Mustang/Marshall Amp/Ibanez Pedals/Fender Strat/Yamaha FG820L/Martin DJr10e Genelec 8040b/Yamaha HS80s/M-Audio BX5a Beats Solo/Shure SRH1840/Slate VMS https://open.spotify.com/artist/7KfV..._branch=1&nd=1 |
#20
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Re: New MacPro & PT 11 beware...
Wow, I have not encompassed any of these issues, even with multiple tracks of audio. On Mac Pro 6 core, HDX, 64gig ram, HD IO, Burl IO, PT 11, all 64 though, have Sonnet Chassis, AAX native and DSP. Things have been so smooth I can' t believe it. Even VEP5 and VI's.
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