Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 09-14-2015, 04:54 PM
arche3's Avatar
arche3 arche3 is offline
Member
 
Join Date: Jan 2001
Location: New York, NY
Posts: 1,166
Default Help with 12hd upgrade plan from perpetual licence 10/11/12

Please help. My license seems weird on avid. Doesnt match my ilok account now. What do i need to do to get the 12hd upgrade plan?

uploadfromtaptalk1442274725893.jpguploadfromtaptalk1442274755062.jpg
Reply With Quote
  #2  
Old 09-14-2015, 04:57 PM
arche3's Avatar
arche3 arche3 is offline
Member
 
Join Date: Jan 2001
Location: New York, NY
Posts: 1,166
Default Re: Help with 12hd upgrade plan from perpetual licence 10/11/12

Also if If I go to activate product subscription on my avid account it is asking for a download code... ? From an activation card. I didnt purchase a subscription card.
Reply With Quote
  #3  
Old 09-20-2015, 09:45 PM
arche3's Avatar
arche3 arche3 is offline
Member
 
Join Date: Jan 2001
Location: New York, NY
Posts: 1,166
Default Re: Help with 12hd upgrade plan from perpetual licence 10/11/12

Well. My system id is now populated. Not sure how that happened. But my ilok id is still not on the support plan license. So if i click upgrade all it says is i need an ilok id. My ilok name is already linked to my avid account.
Reply With Quote
  #4  
Old 10-07-2015, 02:02 AM
jacko's Avatar
jacko jacko is offline
Member
 
Join Date: Mar 2007
Location: Wroclaw / Poland
Posts: 697
Default Re: Help with 12hd upgrade plan from perpetual licence 10/11/12

I've got the same question. On my friend's ilok account it shows up as: Pro Tools HD 10/11/12 non-upgrade plan (6)
__________________
UAD Apollo x16,
UAD Apollo Twin Duo,
UAD Octo Thunderbolt,
Mac Mini i7 2018,
Reaper DAW,
Presonus Faderport,
Arturia Beastep for DAW control,
Former Pro Tools HD user (from V7 until V12.6).
Reply With Quote
  #5  
Old 10-07-2015, 04:47 PM
arche3's Avatar
arche3 arche3 is offline
Member
 
Join Date: Jan 2001
Location: New York, NY
Posts: 1,166
Default Re: Help with 12hd upgrade plan from perpetual licence 10/11/12

I emailed tech support. They said my account is messed up. Will takes a long time to fix they said... wow.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Is the annual upgrade plan a perpetual license? jsbach Pro Tools 12 69 12-01-2015 11:07 AM
Does upgrading to PT12 (with support plan) prevent licence/asset sale? Righty27 Pro Tools 12 9 07-17-2015 12:44 PM
PT 11 upgrade. Subscription? Perpetual? MilesMusic Pro Tools 12 9 04-17-2015 04:34 AM
Cut off date for free 12HD upgrade? michael c Pro Tools 12 6 01-29-2015 05:02 PM


All times are GMT -7. The time now is 07:17 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com