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#11
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Re: Double EUCON activated window after selecting track
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I have s3 only, no app or ipad involved. here the screenshots of the eucon settings and a demonstration video of what is happening. https://wetransfer.com/downloads/628...6120320/f51a8d In the first 9 seconds of the video I select tracks with mouse clicks only, for the sake of demonstration how it works normally. From second 9, I hit "shift" shortly after clicking the track. in about 30% of doing so another window appears in the upper left for the clicked track.(as seen in the video) Seems to depend on the rhythm and exact timing. But when it happens it hampers my workflow of course;-) And yeah it happens with the pan windows also. And in real life I very often use "shift-s" for soloing which causes the same issue Cheers Nick Last edited by Nick Camaron; 04-16-2021 at 06:53 AM. |
#12
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Re: Double EUCON activated window after selecting track
Holding Shift and clicking a plugin Window would cause this....so Ii suspect that your pressing shift for other commands is overlapping opening plugins?
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#13
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Re: Double EUCON activated window after selecting track
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Quote:
It seems that there is a tiny moment between clicking and the plugin finally being attentioned where "shift" interferes. |
#14
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Re: Double EUCON activated window after selecting track
I think what's happening is the surface is opening the plugin (when you attention a track)...whilst you have shift held. We should probably ignore shifts if opening plugins from the surface...except that might catch others out who want this.
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#15
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Re: Double EUCON activated window after selecting track
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it could be optional |
#16
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Re: Double EUCON activated window after selecting track
What version of PT are you on....the setting Attention Most Recently Selected Track (Legacy) is on......which means its pre all the new Clicked DAW Area stuff and not officially supported. I suspect that this may be the cause.
Whilst previous version of PT do work with new EUCON versions, sometimes we have to make changes to PT allow a new feature to work. Unfortunately this is one of them. |
#17
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Re: Double EUCON activated window after selecting track
2021.3.1
but it is greyed out. |
#18
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Re: Double EUCON activated window after selecting track
Not in the image you sent me?
Well if you are on 2021.3 then thats not it. I'll keep testing. Not getting it to happen here. Maybe send me that test session from the video? |
#19
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Re: Double EUCON activated window after selecting track
Quote:
I was able to increase the chance of reproducing it to like 90% by hitting shift simultaneously with the mouse click in track. here the session: https://we.tl/t-xfyUuPUgX9 |
#20
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Re: Double EUCON activated window after selecting track
I have to say a massive thank to you for this detailed info. This issue has been troubling us (and users for a couple of years now) and I finally managed to work out what's causing it.
You click in the edit area, this attentions the track and the surfaces focuses the plugin, the surface then tells PT to open that plugins window. All good. BUT there's a millisecond where PT is just about to open the plugin Window and it checks shift and if down opens a second window. Its weird because if shift is already down its OK so the button press has to be sending a notification or something to the Window. Anyway our engineers can easily track this down now we have a solid repro, so hopefully fixed in the next release! |
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