Help!!! Norton System Works Killing PT 6.1

[Gio Mix]

Hi Gang,
A friend just "cleaned" his computer by installing System Works OSX. Now PT 6.1 sometimes boots, sometimes not.
Is there an issue between these two?
G4 DP800
1.5 GB RAM
Mix System

[smlworld]

this is copy pasted. for the entire page go here
http://www.macattorney.com/tutorial.html#Anchor-If-5677


The most common thing that has been implicated in causing the Spinning Pizza-Wheel Of Death problem is having just about any Symantec/Norton product (e.g. Norton Utilities, Norton System Works, Norton Anti-Virus.) installed on your hard drive. (I've also been told, by the way, that Norton Anti-Virus can conflict badly with MicroMat's Drive 10.)
http://www.micromat.com/drive10/index_drive10.html
(Note: For those who have asked, yes, I am referring to the latest versions of Symantec's Norton products which are billed as being OS X-savvy. Using older versions of Norton products on a system that these products were not designed for is very dangerous!)

Note: Both Symantec Norton products, DiskDoctor and AntiVirus, do something that is frowned upon in OS X, and which many folks consider to be a sign of poor programming. That is, these products add Kernel Extensions to Mac OS X.

OS X was specifically designed by Apple to get away from the instability that adding extensions causes. Some users won't use any software that adds kernel extensions to OS X. And I can't say that I blame them. Certainly the Norton products have been implicated in causing users a bunch of problems under OS X.

Fortunately, there are superior alternatives to Norton Disk Doctor and Norton AntiVirus for OS X that do not install Kernel Extensions. I heartily recommend uninstalling any Norton products that you might be using and going for Alsoft's Disk Warrior
http://www.alsoft.com/DiskWarrior/index.html
and Intego's VirusBarrior
http://www.intego.com/virusbarrier/home.html
instead.

Note: To be fair, I am told that an alternative is to run Norton Utilities directly from its CD-ROM without ever installing any portion of it on your hard drive. You just boot -up from the CD-ROM (by holding down the "c" key with the CD-ROM in the drive during startup) and all of the most important Norton programs can be run directly from the CD-ROM, thus avoiding any problems that users have experienced from installing Norton Utilities on their hard drive.

To fix the problems caused by Norton products, uninstall them, restart, and things should instantly get better.

Be sure and get the file: "SymOSXKernelUtilities.kext" located in: System/Library/Extensions/. This Symantec file has been known to be the source of several problems.

Symantec provides an uninstaller for Norton SystemWorks, on its CD-ROM, that works only in Classic. For other Norton products, they have instructions on their Web site that tell you how to uninstall their products manually. Unfortunately they aren't 100% accurate, but they are close enough. They identify all the folders affected, sometimes the filenames are a little different, sometimes they just aren't there (I don't know if these files are invisible). Here's a link that will lead you to articles on how to uninstall all of their current Macintosh products.:
http://service1.symantec.com/SUPPORT...56b8100666e47?
OpenDocument&sone=nu_mac_7_tasks.html&stg=3&prod=N orton%20Utilities%20for%20Macintosh&ver=7.x&base=
http://www.symantec.com/techsupp/num...pcode=num&svy=

Norton Uninstall for Mac OS X
http://www.macmaps.com/NortonUninstall.dmg.gz
was developed by the poster named "icaneh" on Apple's discussion board as a result of a discussion about Norton's problems with Mac OS X.
http://discussions.info.apple.com/[email protected]/0