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Go Back   Avid Pro Audio Community > Legacy Products > 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win)

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  #1  
Old 08-28-2009, 04:20 PM
fae fae is offline
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Post firmware update tool cant get....

firmware update tool cant get work with my mbox 2 pro, here is the scr:
http://i32.tinypic.com/2wd3b0p.jpg

so we have on Windows Vista and XP:
-update utility cant view my mbox 2 pro
-mbox is connected and work fine
-the firmware i can see from Control Panel

same in macos 10.5.6 (retail dvd hackintosh)
-macos cant recognize the firmware of mbox
-mbox is connected and work fine


so what the flack ? ;[
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  #2  
Old 08-29-2009, 03:16 AM
fae fae is offline
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Default Re: firmware update tool cant get....

same problem as him :
http://duc.digidesign.com/showthread...light=firmware
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  #3  
Old 08-29-2009, 01:35 PM
Bob Brown Bob Brown is offline
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Default Re: firmware update tool cant get....

When you say that your MBox2Pro is working fine, what exactly do you mean?

Can Pro Tools LE launch and find the hardware properly?

If not, when you plug the MBox2Pro into your system do you see various green lights on the front of the MBox2Pro?

If not, when you plug the MBox2Pro into your system is there only one yellow light on the front of the MBox2Pro?

If not, when you plug the MBox2Pro into your system are there no lights on the front of the MBox2Pro?
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  #4  
Old 08-29-2009, 02:25 PM
JMS40 JMS40 is offline
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Default Re: firmware update tool cant get....

On that screen capture, you have the speaker icon in the taskbar circled as if you believe that is an indicator the Mbox is connected... it's not.
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  #5  
Old 08-29-2009, 02:54 PM
fae fae is offline
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Default Re: firmware update tool cant get....

A ) my mbox works fine , works all inputs , outputs , spdif , works with pro tools , all leds are green (exclude the power , because its connected by 6 pin firewire cord) , i can play music , i can record my mpc , i can record mic - a can do all, exclude update firmware.

B ) but updater cant recognize if the mbox is connected ;[
i think there is no reason to panic , because this unit is in full working condition , but i want to know why i cant update ;[

C) firmware is changed when i install another pt, for example:
1) I installed pt 7.4 - firmware is: 2007/10/31 03:44:02
2) Now I installed pt 8 - firmware is: 2008/12/04 03:49:31

but when I launch a updater tool and want to check my firmware version it cant recognize if the mbox is connected ;[

D) Also I want to tell pt8 + Windows Seven is works fine , but when I install pt I had some errors , but as I see that nothing.


Quote:
Originally Posted by JMS40 View Post
On that screen capture, you have the speaker icon in the taskbar circled as if you believe that is an indicator the Mbox is connected... it's not.
it's yes ;] because when unit is disconnected this icon is red-crossed ;]
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  #6  
Old 08-29-2009, 06:59 PM
JMS40 JMS40 is offline
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Default Re: firmware update tool cant get....

Apologies.
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  #7  
Old 08-29-2009, 08:42 PM
Bob Brown Bob Brown is offline
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Default Re: firmware update tool cant get....

Hi,

The firmware update process for the MBox2Pro can be problematic for some users.

There are no functional differences between the two versions of firmware that you mentioned, so there is no reason you would need to update the firmware for compatibility between systems. Unfortunately, the firmware update process happens automatically when you plug-in the box or at least it is supposed to.

If the firmware update process is causing problems, you can work around this problem by just deleting the firmware file that resides on your system. This will prevent the firmware update process from happening. Again, there are no functional differences between the firmware versions you mentioned.

The firmware location on the Mac is…

Library\Application Support\Digidesign\FireWire\Firmware\mbox2pro.bcd

The firmware location on the PC is…

Windows\system32\drivers\mbox2pro.bcd
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  #8  
Old 08-30-2009, 03:09 PM
fae fae is offline
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Default Re: firmware update tool cant get....

so as I correctly understand you , I can update my firmware without UPDATER TOOL just copy file newer , rewrite old and all ?
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  #9  
Old 08-30-2009, 03:33 PM
Bob Brown Bob Brown is offline
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Default Re: firmware update tool cant get....

There have been no firmware changes between the versions you mentioned.

It's a long story as to why we released a "newer" version of the firmware. There is no reason why you would need to update.

It's essentially "bug" in that the firmware has a newer version/date.
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