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Old 05-17-2022, 11:04 AM
Norad155 Norad155 is offline
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Default ARGH!!!! S1 repairs

Hey... Eddie Jones & co... please help...

I have an s1 with the classic encoder #4 issue.

Both my avid dealer and I have been getting the run around from multiple people at avid in multiple countries... just to get an RMA...
apparently the thing wasn't registered, and whatever magic number we need to register it doesn't exists...

it's been weeks of back and forth. Please help.

case number #04410069

Thanks you!
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Old 05-17-2022, 11:06 AM
Norad155 Norad155 is offline
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Default Re: ARGH!!!! S1 repairs

(an my apologies to all for polluting this forum with this garbage... I just don't know any other way at this point)
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Old 05-17-2022, 04:20 PM
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creativecontrol creativecontrol is offline
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Default Re: ARGH!!!! S1 repairs

I will escalate the case to support and try and help get it sorted.

best,


Jeff
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Old 05-18-2022, 06:09 AM
Norad155 Norad155 is offline
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Default Re: ARGH!!!! S1 repairs

Appreciate the help. thank you!
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