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Old 05-01-2022, 08:03 AM
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CanadianClub CanadianClub is offline
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Default Unable to activate Protools free trial

I have successfully downloaded and installed the free trial. I have an iLok account and it is linked to my Avid master account. The trial license does not appear in my iLok profile. Unable to proceed with my trial.
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Old 05-01-2022, 12:21 PM
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Default Re: Unable to activate Protools free trial

How long has it been? I would expect it would take a few hours minimum due to the new tiers and tons of people trying to muddle thru. Its not uncommon for a new release to cause the system to choke on itself during the initial 24-48 hours
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Old 05-02-2022, 09:22 AM
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Default Re: Unable to activate Protools free trial

I tried going through the download process again. This properly updated my iLok profile. Problem solved.
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