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Old 01-11-2022, 09:26 AM
Elisundermann Elisundermann is offline
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Default Protools 2020 intersystem issues between mojave and catalina

Hello DUC,

We are currently having some serious issues with opening sessions across different mac os machines and I am at a loss of how this came to be.

Situation:

3 studios, 2 running on a mac pro 5.1 mojave 10.14.6 setup with protools 2020.9.

The other one running on a mac mini 2018 catalina 10.15.7 setup with protools 2020.9

All sides fully loaded up with waves horizon, soundtoys bundle, krotos, iZotope RX and others, Altiverb,...

Problem:

Any session that has been open on the mac mini catalina system will first open on the mojave system but will not let us save and will eventually crash the system completely, sometimes a rebooth is needed to be able to restart pro tools.

The Catalina system is fairly new since we repurposed an unused mac mini from the video department.

video exports have been a b*** on that system since the start, having to export the audio and resyncing it with image through adobe premiere,... but now this has become really unbearable.

Question:

- Anyone else had this kind of problem, found a workaround? Fixed it by upgrading/downgrading/...

- Starting a new session and importing the 'catalina session' did not help, same issue.

- disabling the video engine, holding shift on startup to disable plugins,... also did not help..

Does anyone have any idea?

Thanks in advance for your braintime!

further information

Mac pro: 4.1/5.1 12x3.42Ghz - 64 Gig Ram 1333Mhz - Sapphire RX580 8 GB DDR5 ram - PCI SSD startup drive. USB-c sounddevices mix pre6 audio interface 6in/4out. Mac os x Mojave 10.14.6

Mac Mini 2018: 6-core 4.2Ghz - 64 Gig ram - intel graphics. USB-c digi003 audio rack in stereo setup. Mac os X catalina 10.15.7.

Both working on internal hard drives, combined with USB-C external hard drives and/or SMB NAS server structure.
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  #2  
Old 01-11-2022, 11:02 AM
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Ben Jenssen Ben Jenssen is offline
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Default Re: Protools 2020 intersystem issues between mojave and catalina

Hi, welcome to the forum.

This could be anything, only thing I have are some initial thoughts:
Unable to save, makes me wonder if there is a drive format thing. HFS+ on one system and APFS on the other?
Mini migrated from video department. Maybe leftover stuff that is causing problems? MacOS upgrades on top of eachother? Drive format and clean install is always good for PT.
Shift on startup to disable plugins is good, but even better to pull out plugins from plugins folder, to check properly.
That's all I have.
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Old 01-23-2022, 05:41 AM
Elisundermann Elisundermann is offline
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Default Re: Protools 2020 intersystem issues between mojave and catalina

Hello hello,

Well it is not a hard drive issue, the other mac pro that doesn't have any video peripheral attached to it can open the sessions perfectly...

We are now trying out if we can reproduce this workaround by disabling all video peripherals on this mac pro.

Trying with one session and then with other ones....

thanks for the reply so far
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Old 01-24-2022, 06:12 AM
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Default Re: Protools 2020 intersystem issues between mojave and catalina

Quote:
Unable to save, makes me wonder if there is a drive format thing. HFS+ on one system and APFS on the other?

would be my first guess too


Quote:
Well it is not a hard drive issue, the other mac pro that doesn't have any video peripheral attached to it can open the sessions perfectly...

does that mean all your macs are APFS?


My experience with this Generation Mac minis has been terrible with anything audio related.
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