|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#1
|
|||
|
|||
Used 11r question
hello all, first post so be gentle lol. anyway i bought a used eleven rack, and bought the expansion pack for it, went to load it up and put in the id and serial numbers and said license activation failed. anyone know what to do? i will add that im running this on a mac with iOS 10.13
|
#2
|
|||
|
|||
Re: Used 11r question
Hi welcome to DUC.
Just to make sure the current firmware version showing in the front panel menus is 1.x right? The upgrades are unfortunately broken: https://avid.secure.force.com/pkb/ar...ssage/en422359 Try and see following those instructions, I cannot remember, you *might* need somebody from Avid to help reset your firmware upgrade license. If so you can try filing a free licensing related incident with Avid support, if you get an incident number post it here. But ideally jeffro from Avid will notice this post. |
#3
|
|||
|
|||
Re: Used 11r question
thank you so much! that fixed it.
|
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
fruity loops in pro tools question...not regular rewire question | nutrinoland | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) | 1 | 04-23-2010 12:39 PM |
Question: Computers for Dummies Question to be Exact | themadarchitect | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) | 11 | 02-05-2010 10:26 AM |
quick question - Mbox Mini question - i forget | JRup | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) | 4 | 10-18-2009 02:55 PM |
General Venue Automation Question - (Maybe dumb question) | TwoPort | VENUE Live Sound Systems | 5 | 12-21-2007 02:41 PM |
Chipset Question/Hard Drive Question | andrewkstone | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) | 10 | 07-26-2006 08:15 AM |