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#1
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I noticed a bug (just an inconvenience, nothing workflow breaking) of video files not relinking when the last folder containing files isn't open in the relink window. Wasn't the case in previous PT versions, I could relink when targeting the first folder in the hierarchy.
Ultimate 24.10.2, Sonoma 14.7.2, iMac Pro 2017 8 cores |
#2
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FWIW I see this in PT2024.3.1 as well sometimes...
Relinking seems to be more picky about pointing to folders with the latest PT versions, compared to for example PT2021.12 which was our preferred stable version before. Greetings, Thierry
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http://www.a-sound.com/ |
#3
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purplesound Thanks for this - and I have created a case so we can verify it and see if it is broken. Thanks also Thierryd for checking as well. Marianna
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Marianna Montague Sr. Dir. CX and Community | Customer Advocate [email protected] cell +1 (813) 493-6800 AOL IM avidmarianna Twitter Avidmarianna We're Avid. Learn more at www.avid.com |
#4
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I know the new update coming will address a lot of f things as it has been a slower rollout due to a lot of major improvements. SO! I heard from my little birdie's I know that it will be in June, (maybe 1st 2nd week?? I did see a lot of nice things at NAB in April. I am still on 2024.10.1 as there was no need to go to 2024.10.2 as it only addressed EUCON issues according to Jeff Komar, so I stayed with the previous.
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Composer/Sound Designer/Protools 2024.10.1 Ultimate, MTRXII-TB3, DADMAN MOM, Cisco SG350-10MP EthernetHUB, KLANG:quelle 4 Channel Dante™Headphone Amp, DVS,MADI, Mac Studio Ultra,128 RAM/4TB SSD, Sonoma 14.7.5, DP 11.3.4, Logic Pro X 11.1.2 DOLBY ATMOS Facility/MPSE Motion Picture Sound Editors Avid Certified Professional ProTools/Dolby ATMOS |
#5
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I also came across this with 24.10.2
Pointing directly at the folder with the correct video files in, in the relink window and Pro Tools doesn't find them. I had to just drag them back in eventually.
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M2 Ultra Mac Studio, OSX 14.5, HD-Native TB, Trinnov DMon, MTRX Studio, Sync HD, AJA Ttap, Avid Dock, Avid S1, PT Control, Soundflow, PT 2024.10.2 |
#6
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I created a case ( 04985642 ) and assigned it to tech to reproduce it and log it. Marianna
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Marianna Montague Sr. Dir. CX and Community | Customer Advocate [email protected] cell +1 (813) 493-6800 AOL IM avidmarianna Twitter Avidmarianna We're Avid. Learn more at www.avid.com |
#7
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Thanks Marianna.
This is very proactive. I'm enjoying the new feeling of engagement coming from Avid.
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M2 Ultra Mac Studio, OSX 14.5, HD-Native TB, Trinnov DMon, MTRX Studio, Sync HD, AJA Ttap, Avid Dock, Avid S1, PT Control, Soundflow, PT 2024.10.2 |
#8
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------------------------ Can you please provide a video reproducing the issue? After reproducing the issue, please collect and provide us with the latest Pro Tools log for evaluation. Here's how to do it: https://avidtech.my.salesforce-sites...o-Tools-System Can you please provide your computer's system report? Here's how to do it: https://avidtech.my.salesforce-sites...-system-report ----------------------- Can you do that and respond back to the case? if not then you can also email me directly. email below. Marianna
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Marianna Montague Sr. Dir. CX and Community | Customer Advocate [email protected] cell +1 (813) 493-6800 AOL IM avidmarianna Twitter Avidmarianna We're Avid. Learn more at www.avid.com |
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