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#21
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Re: possible bug 2022.6/7
I hope all 4 of you filed an actual ticket, especially when it is so reproducible. Posting here lets users know and talk about it, but your actual support ticket with Avid could get this fixed by 2022.8. The more actual tickets are made, the more software developers can respond.
They literally don't spend time piecing together the (incomplete and random) complaint section on forums. MAYBE it could happen. Just saying. Speaking as a software product tester in one of my day jobs. Actual reports matter. This forum is a place to report and share with users, NOT devs
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___ >> me: nednednerB // ||main gig: editing audio voiceovers & testing software | 2nd gig: music software tutoring | hobby: electronic music // ||software: Sonoma 14.2 | PT Studio 2023.12 | Ableton Live 11 | iZotope RX, Ozone, Neutron | Arturia Pigments | Auto-Tune | Dubler2 // ||system: iMac (Retina 5K, 27", 2020) 10-Core-i9 | 128GB-DDR4 | 5700-XT-16GB | OWC Thunderbolt Hub and Thunderbolt 3 Dock // ||devices: RME Babyface Pro FS | Focusrite Clarett 2Pre | some AT mics | SM58 | Ableton Push 2 | Sennheiser HD 600 HP // Onkyo TX-8220 SR ||automation: SoundFlow | Stream Deck+ | Keyboard Maestro | SteerMouse | MacOS Shortcuts // |
#22
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Re: possible bug 2022.6/7
Quote:
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MSI Pro Z790 Edge | i913900k @ 5.7GHz | 64GB DDR5 5600| 8TB NVMe | 3TB SATA SSD |10TB WD Black | Audient iD14 | PT 2022.12| Win 11 Pro | Tons of VIs and plugins |
#23
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Re: possible bug 2022.6/7
Quote:
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Mac Studio Ultra, 12.5.1, PT Ultimate 22.10, UAD Apollo Quad (grey), S1 + Dock EuControl 2022.9, EUCON 4.8.6.44 |
#24
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Re: possible bug 2022.6/7
This is active on another thread. Apparently Avid has been aware of this for several weeks.
https://duc.avid.com/showthread.php?t=420891 |
#25
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Re: Automatically Copy Files on Import crash Protools 2022.6 [PT-289727]
Threads merged and sitcky'd. Looking into why this is still occurring despite the 'fixed' claim in the release notes.
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#26
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Re: Automatically Copy Files on Import crash PT 2022.6 [PT-289727]
I posted a support ticket as well. In the mean time I down graded to 2022.5. I used the avid terminal Uninstaller took 20 mins max to do the whole thing. Issue resolved.
Side note I got a response from avid support desk and basically they wanted me to go thru a whole bunch of BS tests that would represent hours of my time snd I wrote back that maybe they should consider doing the tests themselves and I'd gladly send them my session. I think they blew me off. These 1st level tech support folks are basically kids who don't have any real life experience in our world so they shoot out some bogus stock answer it's actally really irritating when you consider we all pay for a supposedly high end support contract and they want us working post mixers to be their beta testers .. I just don't have time for that nonsense. Anyways, everyone experiencing the issue aught to submit a ticket maybe someone over there will wake up and realize it's a real issue . If I ever get down time I'll check out the clip grouping issue and see if that resolves the issue.
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Cory Rizos, CAS Re-recording Mixer/Sound Designer Montreal, Quebec http://www.imdb.com/name/nm0007185/ coryrizos.com |
#27
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Re: Automatically Copy Files on Import crash PT 2022.6 [PT-289727]
I'm glad to see this has been acknowledged by avid. The response I got to my submitted ticket wasn't anything like yours.
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Cory Rizos, CAS Re-recording Mixer/Sound Designer Montreal, Quebec http://www.imdb.com/name/nm0007185/ coryrizos.com |
#28
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Re: Automatically Copy Files on Import crash 2022.6 [PT-289727]
Can those of you experiencing this issue please check your installed version? The fix is in 22.7.0.105 (just posted info about that here). Please reply with your results after confirming you have this version installed. Thank you!
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#29
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Re: Automatically Copy Files on Import crash 2022.6 [PT-289727]
Unfortunately I downgraded ad soon as I realized this was a real issue.
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Cory Rizos, CAS Re-recording Mixer/Sound Designer Montreal, Quebec http://www.imdb.com/name/nm0007185/ coryrizos.com |
#30
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Re: Automatically Copy Files on Import crash 2022.6 [PT-289727]
Hi
A quick test with Pro tools Ultimate 22.7.0.105 Pro Tools will no longer crash when importing clip groups Import clips groups work as expected for me.... Tested on catalina and mojave
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Pro tools Ultimate 2022.12./ MTRX/OS 10.15.7.catalina Avid S1/Macpro 2019/BM intensity pro 4K |
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