Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support

Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools M-Powered (Win)

Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 12-27-2012, 10:11 AM
pitchwest pitchwest is offline
Join Date: Dec 2012
Location: BC
Posts: 17
Default Fast Track c400 drivers are crashing my computer

When I start up my computer, Fast Track c400 is plugged in and I boot up fine. I don't seem to have any audio though. So I fire up Cubase and my computer stops and goes to this blue screen that tells me there is a driver error and to uninstall any new drivers. I've gone through the uninstalling and reinstalling. This problem is the c400 drivers. My system is windows 7 64. I did download the drivers for win7 64, but looking at the drivers in my system for c400, they're installed in my 'system32' folder. There are four drivers installed:

MAudioFast TrackC400.sys

Should I put them in the system64 folder?

Under M-Audio properties/Details: property says Device description. Should I set that?

Windows has determined the drivers are up to date.

The Location, under properties is: 0000.001d.0000.

Is this normal?

Oh this is interesting. I found in my system32 folder MaudioFastTrackC400_DFU.sys That is not listed as a driver. Should I delete it?

Currently I have my system set to have this M Audio as my default playback and recording device. But it doesn't change my problem either way.


Maybe it has something to do with Windows configuring C++ 2005 every time I install the drivers?

I'm trying a bunch of things to fix this problem. The error message I get is 'System Service Exception' blue screen.

Another thing I've discovered: If I boot up and then reboot, it all works fine. So I'm guessing that the first boot up, is not connecting the c400. Is there a way to get that into the 'start up' programs list? Do you think that would help?
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Fast Track c400 issues (help) stereopole FireWire & USB Audio Interfaces (Win) 8 01-11-2016 05:53 AM
Fast Track C400 w/ PT11 ?? sandersonc84 Pro Tools 11 1 07-05-2013 03:44 PM
On mac OS.10.8.2 the drivers for Fast Track c400 blocks my MAC on restart didierl FireWire & USB Audio Interfaces (Mac) 0 04-17-2013 06:58 AM
PT10.3 and Fast Track C400 frcjt macOS 2 09-16-2012 10:07 AM
Fast Track c400 Suddenly Clear Pro Tools M-Powered (Win) 3 10-29-2011 02:17 PM

All times are GMT -7. The time now is 01:28 AM.

Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com