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Old 04-25-2017, 01:49 PM
CHRIS AIKEN CHRIS AIKEN is offline
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Default Renewed HD Upgrade and Support Plan but no new License

Hi,

I updated my Hd Upgrade plan, my Avid account shows that it's up to date but my ilok doesn't. I've got some of the "Pro" avid plugins not opening in a mix now. Is this going to be a big hassle again like the 12.6 licensing?

Chris
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Old 04-25-2017, 10:29 PM
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jeffro jeffro is offline
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Default Re: Renewed HD Upgrade and Support Plan but no new License

I see your Pro Tools HD Plan license shows a 3/30/2018 expiration so you should be up and running. Perhaps you just renewed your Plan (during the grace period)? If not, and you renewed by 3/31/2017 we should look into why that license expired.
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