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#1
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A non-Pro Tools related crash
Not that you guys remember, but I have been bothered (plagued) by a series of spontaneous system re-boots. Today, for the first time it happened when I was not using Pro Tools.
I was copying session files to and external USB hard drive when my system rebooted with no BSOD. This is a typical crash for me, the difference being that I had my 003 rack turned off and ProTools was not running. The USB drive was in a USB port that is always open, and the drive is only connected during back ups, which never take place with Pro Tools running. This system is only for Pro Tools and only connects to the net to update PACE drivers and to post Sandras. In my Sandra you will see a Hawking USB wireless but it is only connected to post this message. It is disabled and removed all other times. I have replaced, my fans, my power supply, and my RAM. The PC sits in a evevated position and is not enclosed by any boxes, etc. There are 2 case fans. The DVD drive is disconnected because I thought it may have been the issue, and has been disconnected for 6 months. This re boot has been a problem since day 1 and I have tried every config possible to rid myself of it. It now appears to surely be hardware based. I realize that my hard drives are low cache and I will replace them, but can they be the issue, since Pro Tools wasn't running? Please advise. Thanks, Fastermouse xp sp3 7.4.cs10 003r factory SiSoftware Sandra Computer Model : System manufacturer P5QC Workgroup : MSHOME Host Name : p5qc User : Bobby Processor Model : Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz Speed : 2.4GHz Cores per Processor : 4 Unit(s) Threads per Core : 1 Unit(s) Type : Quad-Core Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size L2 On-board Cache : 2x 4MB, ECC, Synchronous, ATC, 16-way, 64 byte line size, 2 threads sharing Computer Mainboard : Asus P5QC BIOS : AMI 0803 06/26/2008 Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus Multi-Processor (MP) Support : No Multi-Processor Advanced PIC (APIC) : Yes Total Memory : 3.25GB DIMM DDR2 DDR3 Chipset Model : ASUS P45/P43/G45/G43 DRAM Controller Front Side Bus Speed : 4x 267MHz (1GHz) Total Memory : 4GB DIMM DDR2 DDR3 Memory Bus Speed : 2x 401MHz (802MHz) Memory Module(s) Memory Module : OCZ OCZ2RPR10662G 2GB DIMM DDR2 PC2-8500U DDR2-1066 (5-5-5-15 3-24-6-3) Memory Module : OCZ OCZ2RPR10662G 2GB DIMM DDR2 PC2-8500U DDR2-1066 (5-5-5-15 3-24-6-3) Video System Video Adapter : ATI Radeon HD 3600 Series (120 SP, PCIe 2.00 x16) Video Adapter : ATI Radeon HD 3600 Series (120 SP, PCIe 2.00 x16) Storage Devices WDC WD1601ABYS-01C0A0 (164.7GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 153GB (C:) ST3250310AS (250GB, SATA150, 3.5", NCQ, 8MB Cache) : 233GB (D:) ST3250310AS (250GB, SATA150, 3.5", NCQ, 8MB Cache) : 233GB (F:) Logical Storage Devices Hard Disk (C:) : 153GB (NTFS) @ WDC WD1601ABYS-01C0A0 (164.7GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) Music (D:) : 233GB (NTFS) @ ST3250310AS (250GB, SATA150, 3.5", NCQ, 8MB Cache) Music (F:) : 233GB (NTFS) @ ST3250310AS (250GB, SATA150, 3.5", NCQ, 8MB Cache) 3.5" 1.44MB (A:) : N/A Peripherals LPC Hub Controller 1 : ASUS LPC Interface Controller LPC Legacy Controller 1 : T0 A5-13h Audio Device : PC Partner RV635 Audio device [Radeon HD 3600 Series] Audio Codec : ATI (AMD) AA01h Disk Controller : ASUS 4 port SATA IDE Controller Disk Controller : ASUS 2 port SATA IDE Controller USB Controller 1 : ASUS USB UHCI Controller #4 USB Controller 2 : ASUS USB UHCI Controller #5 USB Controller 3 : ASUS USB UHCI Controller #6 USB Controller 4 : ASUS USB EHCI Controller #2 USB Controller 5 : ASUS USB UHCI Controller #1 USB Controller 6 : ASUS USB UHCI Controller #2 USB Controller 7 : ASUS USB UHCI Controller #3 USB Controller 8 : ASUS USB EHCI Controller #1 FireWire/1394 Controller 1 : Avlab Technology TSB43AB23 1394a-2000 OHCI PHY/link-layer Controller SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus Network Services Network Adapter : Hawking Wireless-G USB Adapter with Removable Antenna #2 - Packet Scheduler Miniport (Ethernet, 24Mbps) Wireless Adapter 1 : Hawking Wireless-G USB Adapter with Removable Antenna #2 - Packet Scheduler Miniport (802.11g (ERP), AES-CCMP, 24Mbps) Power Management Mains (AC) Line Status : On-Line Operating System Windows System : Microsoft Windows XP Professional 5.01.2600 (Service Pack 3) Platform Compliance : x86 |
#2
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Re: A non-Pro Tools related crash
Wow, the plot thickens I would test RAM(memtest?) and check cpu temps. Also maybe test the power supply if you can.
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#3
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Re: A non-Pro Tools related crash
I've never heard of a drive causing a reboot problem.
Have you run a stress with prime 95? Also, a program called Furmark will stress test the video. You should run a manual chkdsk with all the options checked on your system drive just to clean up from all those crashes and check the report. |
#4
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Re: A non-Pro Tools related crash
Quote:
Keep throwing out those suggestions, everyone. I have another Mobo w/ identical chip set that is next to go in. Waiting on my IT buddy to have some free time. |
#5
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Re: A non-Pro Tools related crash
Wow Faster, this is a puzzle, and it could be a Motherboard issue. I agree that this does not sound like drives. I have seen RAM cause this but this new RAM should not be repeating the same characteristics of the old stuff. Good luck.
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~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#6
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Re: A non-Pro Tools related crash
I'll throw in my .02 if you don't mind.
I had a VERY similar issue on my new build. Some of the folks here followed it and were puzzled as well. I would get on, work for about 5-10 minutes (maybe) and then it would just reboot. Out of nowhere.....just restart on its own. After trying everything I could think of, I finally just re-installed XP SP3 and it fixed it. No issues since. I think what I did was maybe mis-typed something in BIOS when doing the optimization steps or something. Not sure what it was, but after reinstallation and re-doing the optimization steps, that fixed it for me.
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iMac i5, Pro Tools 10.2, DIGI003 Command, Akai MPK49, Simmons SDK9 AKA: HoFo "Yes, recording to the system drive is 99% likely THE main problem." sw rec |
#7
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Re: A non-Pro Tools related crash
If you think this might be a bios related issue. Go back to default bios settings and see if that solves it.
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~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#8
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Re: A non-Pro Tools related crash
Heating issues could cause this but I also wouldn't rule out a bad motherboard.
Shane
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Pro Tools Power User Editing Give your plug-ins a facelift...and skin 'em! __________________ "Music should be performed by the musician, not by the engineer." Michael Wagener 25th July 2005, 02:59 PM __________________ Pro Tools|HD Native 9.0.1 | Pro Tools|HDX 10.2 | Studio One | REAPER 4.22 | HD OMNI | HoboMac Pro 2.26Ghz Quad-Core | W7 Ultimate 64-bit |
#9
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Re: A non-Pro Tools related crash
At this point I am going to install the new board. I think it is the issue, but who knows? At that point I will reset bios and take each thing one step at a time. My guy says that he can install the new board w/o a re-install of programs. Fingers crossed. Please keep the ideas coming. I will try all steps to stabilize my system.
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#10
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Re: A non-Pro Tools related crash
As Shane and I have pointed out, at this point the motherboard could be the culprit. If the bios changes don't do the trick I think the MB would be my next move.
__________________
~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
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