003rack Digirack plugins missing after upgrade to 7.4

[henno]

Helllo

Can someone advise me how to get the chorus and flanger plugins back...

I opened a ticket with support no reply...3 weeks ago

I have checked around apparently, the digirack suite plugins is incorporated in the PT install, but since 7.3 I lost these specific
plugins.

I am running
003 rack on G5 1.8 single processor with 1.5m ram.
7.4 LE

The flanger and chorus dpm files are there in the folder (with all the other dpm's) but these plugins do not appear in the track inserts for use.

I want to resolve this issue because I maybe unaware of any others problems.


Thanks

john

[tamasdragon]

With 7.4 you should update to cs2. After that in the download area you can find some plugin update file, you may need them. If none of those works, than try the tech support utility, which can trash your prefs and databases. Even you can download those plugins' installers and try to reinstall them.
Report back how your troubleshooting goes.
Tamas Dragon

[Camilo Toledo]

The installation process gives you an option to install only the plugins, or fix a wrong installation.

[henno]

Ok I see progress actually happening now,

I did the cs update ages ago, Im not sure which is the plugin installer on the digidesign website for the digirack audiosuite.. as I thought it was installed during the PTle 7.4 install (built in the software).

AND



I DO NOT have chorus.rsr or chorus.dpm.rsr


so How do I get that ? generated if not via 7.4 install??? FYI I am on mac using 10.4.xx latest (tiger)

thanks for your assist here guys...


John

[DigiTechSupt]

I did the cs update ages ago, Im not sure which is the plugin installer on the digidesign website for the digirack audiosuite.. as I thought it was installed during the PTle 7.4 install (built in the software).

AND



I DO NOT have chorus.rsr or chorus.dpm.rsr

First, you're on a Mac and posting in a WinXP forum, so I'm moving this to the proper forum.

Second - the 7.4 installer should install DigiRack plug-ins. Try running the installer again and make sure the DigiRack plug-ins are checked during the install.

You can check if the plug-ins are installed by going to MacHD>Library>Application Support>Digidesign>Plug-Ins. If the plug-ins are in that folder, then you should try trashing preferences so that the plug-in data can be re-cached.

[henno]

thanks for your reply,

before I do anything stupid please advise what directory the plist is in?

Search found several folders with plist in them

osx

john

[henno]

thanks for your reply,

before I do anything stupid please advise what directory the plist is in?

Search found several folders with plist in them

osx

john

[henno]

Ok Ive returned to new PTLE 7.4 install clean

What plist to delete as I still do not see the Chorus and flanger plug in

[henno]

bump plist question

[henno]

registration issue resolved


please what plist to delete to reload all plugins

trash what and where the preferences>.....