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  #1  
Old 10-09-2014, 07:34 PM
sharchik sharchik is offline
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Location: Massachusetts, United States of America
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Default Pro Tools 11.2.1 Mavericks / Crashing during playback

Hey everyone. I'm just trying to mix some drums for my band it's becoming the biggest headache in my life because as more time passes more problems seem to arise for no reason...

I'm running a Early 2011 Macbook Pro, Mavericks 10.9.4, 16GB Ram Samsung EVO SSD

Pro Tools Native 11.2.1

MOTU 828 Mk3 USB 2 Interface

Media on an external OWC Firewire Drive

Running an external monitor off the mini display port on the Mac.


My problem is that my drum session which is about 9 tracks of audio running polyphonic elastic audio starts playing when i press play and then after about ten seconds it stops all the track levels freeze and I get a beach ball of doom staring into my soul and telling me to kill myself... I am so sick of the beach ball...

I reimported my audio into a new session (Same sample rate 44.1 and 24bit) and the problem persisted. I imported new tracks to move my audio too from a working session that I have thats a better mix to "transfer my mix" to this session and the problem yet again, after 10 seconds of playback freezes and breaks.

I've no idea what to do other than reinstall pro tools AGAIN...

any thoughts or similar problems?
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  #2  
Old 10-09-2014, 08:04 PM
Darryl Ramm Darryl Ramm is online now
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Default Re: Pro Tools 11.2.1 Mavericks / Crashing during playback

if you disable elastic audio does it work?

Do the standard troubleshooting steps... start under the "Help us Help You - READ THIS Before Posting!" link above on this web page.

Have you checked you are running the correct MOTU driver for your OS X and Pro Tools version? Try uninstalling and resinstalling that.

Most importantly make sure you trash prefs and databases and exclude all third party plugins by temporarily removing them from the plugin folder (yes even plugins you don't instantiate in a session) and if all the does not work, then reinstalling Pro Tools may be worth a try.
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  #3  
Old 10-09-2014, 08:19 PM
DetroitT's Avatar
DetroitT DetroitT is offline
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Default Re: Pro Tools 11.2.1 Mavericks / Crashing during playback

Any 3rd party plugins?
How full is the audio work drive?

I also have similar issues running elastic audio (many tracks with edits).
But my crashes are during offline bouncing and not often during playback.

I've had some luck using cocktail to purge unused memory after a crash.
Restarting. Also clearing/removing unused clips. FW800 external audio drive.

Crash reports are not forthcoming but I read them it would seem to point to PM plugs but I remove them clear the AAE preference but the bounce crashes remain.
T.
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  #4  
Old 10-09-2014, 08:34 PM
sharchik sharchik is offline
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Default Re: Pro Tools 11.2.1 Mavericks / Crashing during playback

Its relatively full 80 GB free of 675GB

I reinstalled the MOTU drivers but I'm still getting these messages and can't get rid of them anyone seen these before? (Attatchments)

I've only got BlueCat's Patchwork, Slate Trigger, and Auto Align for Pro Tools 11.

I'd like some info on those error messages cause I can't find much on them anywhere and I'm losing hope...
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  #5  
Old 10-09-2014, 09:43 PM
sharchik sharchik is offline
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Default Re: Pro Tools 11.2.1 Mavericks / Crashing during playback

Still didn't work I'll try reinstalling pro tools 11. 10 Seems to run the session fine. So strange...
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  #6  
Old 10-09-2014, 09:47 PM
Darryl Ramm Darryl Ramm is online now
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Default Re: Pro Tools 11.2.1 Mavericks / Crashing during playback

Quote:
Originally Posted by sharchik View Post
Still didn't work I'll try reinstalling pro tools 11. 10 Seems to run the session fine. So strange...
So did you actually remove all third party plugins file and test without them? Check you have latest/supported versions of your plugins? Trash prefs and databases? Do other trouble shooting steps?

Re your error message, never seen that but 1. does your account have admin privileges and 2. have you followed the install/systems optimization instructions to set Pro Tools to run as admin (they are totally different things).
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  #7  
Old 10-10-2014, 07:01 AM
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DetroitT DetroitT is offline
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Default Re: Pro Tools 11.2.1 Mavericks / Crashing during playback

"Its relatively full 80 GB free of 675GB"

This is very full.
Can you try the session on another drive?

On the other error issue, do you have an older V10 install (older than 10.3)
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