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  #1  
Old 01-17-2011, 10:29 AM
whitc101 whitc101 is offline
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Location: Los Angeles, Ca
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Default Intel 915G chipset workaround question

Hi there, after installing my Mbox 2 mini and protools LE software on a fast refurbished Dell desktop, and performing the optimizations, I still encounter frequent "System held off interrupts for too long... -6086" errors. So I looked up my symptoms on this forum and figured out that I have the Intel 915G chipset incompatibility problem. I went out and purchased a powered USB hub, and now I can play the session all the way through without interrupts, but the sound is distorted and full of loud clicking noises, and half the time I get a DAE error 1115 when I try to load PT. I'm wondering if there are any solutions to that problem with the hub, since it seems to have solved my original problem only to create a new set.

Would it help if I bought a hub with a larger power supply? The one I got was the cheapest powered hub I could find at Fry's... I was also thinking of trying to buy a new PCI USB slot next since I read that that sometimes works.

Also, my Mbox came with the PT 9 crossgrade disk, but I was waiting to install that until I can afford to upgrade to Windows 7 (hopefully once I finish the current slate of sound design work on this machine). Is there a chance that making that upgrade could solve this problem?


Here are my specs:

SiSoftware Sandra

Computer
Manufacturer : Dell
Model : OptiPlex GX280
Serial Number : JK8LZ71
ID : 4C4C4544-3810004B-C0CA4C80-31375A4F

Computer Chassis
Manufacturer : Dell
Type : Space-saving
Can be locked : No
Serial Number : JK8LZ71
Boot-up State : Safe
Power State : Safe
Thermal State : Safe
Security State : External Interface Locked-out

Mainboard
Manufacturer : Dell
Multi-Processor (MP) Support : No
Multi-Processing (MPS) Version : 1.40
Model : 0H8164
Serial Number : ..CN6986156C0B3D.

On-board Devices
Intel Graphics Media Accelerator : Video Adapter (Enabled)
Broadcom 5751 NetXtreme Gigabit Controller : Ethernet Adapter (Enabled)
AC'97 Audio Controller : Sound Adapter (Enabled)

Computer Memory Controller
Location : Mainboard
Error Correction Capability : ECC
Number of Memory Slots : 2
Maximum Installable Memory : 1GB
Bank 1 - DIMM1 : Samsung 46004B70 DIMM Synchronous DDR 2GB/64 @ 533MHz
Bank 2 - DIMM2 : Nanya NT2GT64U8HB0JY-25D 43683715 DIMM Synchronous DDR 2GB/64 @ 533MHz

Chipset
Model : Dell 82915G/GV/GL/P/PL/GL/910GE/GL Grantsdale Host Bridge/DRAM Controller
OEM Device Name : Intel 82915G/GV/GL/P/PL/GL/910GE/GL Grantsdale Host Bridge/DRAM Controller
Revision : A5
Bus : Intel AGTL+
Front Side Bus Speed : 4x 200MHz (800MHz)
Maximum FSB Speed : 4x 200MHz (800MHz)
Width : 64-bit
HTT - Hyper-Threading Technology : Yes
I/O Queue Depth : 12 request(s)
Maximum Bus Bandwidth : 6.25GB/s
Maximum Power : 14.55W

Chipset 1 Hub Interface
Type : DMI (Direct Media Interface)
Version : 1.00
Number of Ports : 4
In/Out Width : 4-bit / 4-bit
Full Duplex : Yes
Multiplier : 3x
Speed : 1x 100MHz (100MHz)

Logical/Chipset Memory Banks
Bank 0 : 1GB DIMM DDR2 4-4-4-12 1T
Bank 1 : 1GB DIMM DDR2 4-4-4-12 1T
Bank 4 : 1GB DIMM DDR2 4-4-4-12 1T
Bank 5 : 1GB DIMM DDR2 4-4-4-12 1T
Integrated in Chipset : Yes
Shared Memory : 8MB
Maximum Installable Memory : 4GB
Supported Memory Types : DIMM DDR DDR2
Channels : 2
Memory Bus Speed : 2x 267MHz (534MHz)
Maximum Memory Speed : 2x 266MHz (532MHz)
Multiplier : 8/6x
Width : 64-bit
FMA - Fast Memory Access Support : No
Refresh Rate : 7.80µs
Power Save Mode : No
Fixed Hole Present : No
Maximum Memory Bus Bandwidth : 8.34GB/s

APIC 1
Version : 2.00
Multiplier : 1/2x
Maximum Interrupts : 24
IRQ Handler Engaged : Yes
Enhanced Support : Yes

Memory Module
Manufacturer : Nanya
Model : NT2GT64U8HB0JY-25D
Serial Number : 43683715
Type : 2GB DIMM DDR2
Technology : 16x(128Mx8)
Speed : PC2-6400U DDR2-800
Standard Timings : 5-6-6-18 3-24-6-3
Version : 1.02
Date of Manufacture : Tuesday, September 16, 2008
Memory DC Line : 1.80V
Timing @ 400MHz : 5-6-6-18 3-24-6-3
Timing @ 333MHz : 4-5-5-15 3-20-5-3

Memory Module
Manufacturer : Nanya
Model : NT2GT64U8HB0JY-25D
Serial Number : 48633712
Type : 2GB DIMM DDR2
Technology : 16x(128Mx8)
Speed : PC2-6400U DDR2-800
Standard Timings : 5-6-6-18 3-24-6-3
Version : 1.02
Date of Manufacture : Tuesday, September 16, 2008
Memory DC Line : 1.80V
Timing @ 400MHz : 5-6-6-18 3-24-6-3
Timing @ 333MHz : 4-5-5-15 3-20-5-3

Cooling Device(s)
Fan : OK

System Bus(es) on Hub 1
Version : 2.30
System Bus 0 : PCI
System Bus 1 : PCIe 1.00 x16 2.5Gbps
System Bus 2 : PCIe 1.00 x1 2.5Gbps
System Bus 3 : PCIe 1.00 x1 2.5Gbps
System Bus 4 : PCI66

LPC Hub Controller 1
Model : Intel 82801FB/FR (ICH6/ICH6R) LPC Interface Bridge
Revision : A4
ACPI Power Management Enabled : Yes
Advanced TCO Mode Support : Yes
Advanced TCO Mode Enabled : No
High Precision Timer Enabled : Yes
Number of Precision Timers : 3
System Timer : 14.32MHz
Delayed Transaction Enabled : Yes

LPC Legacy Controller 1
Type : SMSC LPC47M584-NC
Version : 0.01
Number of Enabled Devices : 4

Disk Controller
Model : Dell 82801FB (ICH6) Ultra ATA Storage Controller
OEM Device Name : Intel 82801FB (ICH6) Ultra ATA Storage Controller
Interface : ATA
Revision : A4
Maximum UDMA Mode : UltraDMA-5 / ATA100
Channels : 2
In Use Channels : 1
Port : UltraDMA-2 / ATA33

Disk Controller
Model : Dell Optiplex GX280
OEM Device Name : Intel 82801FB (ICH6) SATA Controller
Interface : SATA
Revision : A4
Maximum SATA Mode : G1 / SATA150
RAID Support : Yes
RAID Enabled : No
Channels : 1
In Use Channels : 1
Port : G1 / SATA150

Audio Device
Model : Dell Optiplex GX280
OEM Device Name : Intel 82801FB (ICH6) AC'97 Audio Controller
Revision : A4
Type : AC '97
Version : 2.02

Audio Codec
Model : Analog Devices 0074h
Revision : A1
Version : 2.02

USB Controller 1
Model : Dell Optiplex GX280
OEM Device Name : Intel 82801FB (ICH6) USB UHCI Controller 1
Revision : A4
Version : 1.10
Interface : UHCI
Channels : 2
Speed : 48MHz
Supported Speed(s) : Low (1.5Mbps) Full-Length (12Mbps)
Legacy Emulation Enabled : No

USB Controller 2
Model : Dell Optiplex GX280
OEM Device Name : Intel 82801FB (ICH6) USB UHCI Controller 2
Revision : A4
Version : 1.10
Interface : UHCI
Channels : 2
Speed : 48MHz
Supported Speed(s) : Low (1.5Mbps) Full-Length (12Mbps)
Legacy Emulation Enabled : No

USB Controller 3
Model : Dell Optiplex GX280
OEM Device Name : Intel 82801FB (ICH6) USB UHCI Controller 3
Revision : A4
Version : 1.10
Interface : UHCI
Channels : 2
Speed : 48MHz
Supported Speed(s) : Low (1.5Mbps) Full-Length (12Mbps)
Legacy Emulation Enabled : No

USB Controller 4
Model : Dell Optiplex GX280
OEM Device Name : Intel 82801FB (ICH6) USB UHCI Controller 4
Revision : A4
Version : 1.10
Interface : UHCI
Channels : 2
Speed : 48MHz
Supported Speed(s) : Low (1.5Mbps) Full-Length (12Mbps)
Legacy Emulation Enabled : No

USB Controller 5
Model : Dell Optiplex GX280
OEM Device Name : Intel 82801FB (ICH6) USB 2.0 EHCI Controller
Revision : A4
Version : 2.00
Specification : 1.00
Interface : EHCI
Channels : 8
Companion Controllers : 4
Supported Speed(s) : Low (1.5Mbps) Full-Length (12Mbps) High (480Mbps)
Addressing Support : 64-bit
Legacy Emulation Enabled : No

SMBus/i2c Controller 1
Model : Intel 801xx/63xx SMBus
Version : 0.03
Specification : 2.00
Advanced TCO Mode Enabled : Yes
Slave Device Enabled : Yes
PEC Support : Yes
Speed : 100kHz

Expansion Slot(s)
PCI_1 (1h) : PCI 32-bit +5V +3.3V PME Full-Length Available
PEG : PCIe x16 +3.3V PME Full-Length Available

Port Connector(s)
PARALLEL : Parallel Port PS/2 / DB-25 pin female
SERIAL1 : Serial Port 16550A / DB-9 pin male
KYBD : Keyboard / PS/2
MOUSE : Mouse / PS/2
USB1 : USB / USB
USB2 : USB / USB
USB3 : USB / USB
USB4 : USB / USB
USB5 : USB / USB
USB6 : USB / USB
USB7 : USB / USB
USB8 : USB / USB
ENET : Network / RJ-45
MIC : Audio / Mini-jack
LINE-OUT : Audio / Mini-jack
LINE-IN : Audio / Mini-jack
HP-OUT : Audio / Mini-jack
MONITOR : Video / DB-15 pin female
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  #2  
Old 01-17-2011, 11:23 AM
albee1952's Avatar
albee1952 albee1952 is offline
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Posts: 39,307
Default Re: Intel 915G chipset workaround question

Whatever this system report is, its confusing and missing some details. You have a few things going bad here. First off, the integrated graphics is a problem. You MIGHT solve it by disabling it in BIOS and installing an inexpensive nVidia graphics card(my $37 MSI 7300LE works dandy) as it looks like the computer has a PCIe slot. Then, you have mis-matched RAM sticks, so I would remove one and match the other. Then, the report sin't clear on what you have for hard drives. You need to be recording to a separate hard drive from the system(C:) drive. What OS? XP and Vista in 64 bit flavor won't work at all. 32 bit versions should work fine, but when you get Windows 7, then a USB2 external should work, but where this is a desktop machine, adding a second internal drive is best and cheapest. Assuming an open SATA port, grab a WD Caviar BLACK of whatever size you can afford and format it as NTFS Basic and it should work fine. If all else fails, at least the graphics card and the WD drive will still be usefull in another build. Try the Mbox in other USB ports as sometimes one works better than another(usually those closest to the mouse/keyboard ports are best, but sometimes they turn out to be the worst). A PCI or PCIe card with USB ports should also work fine, but the Mbox is usually bets NOT on a USB hub.
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  #3  
Old 01-17-2011, 11:40 AM
sunburst79 sunburst79 is offline
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Location: Cleveland, Ohio USA
Posts: 12,763
Default Re: Intel 915G chipset workaround question

915G is a 6-7 year old chipset that never really worked well with PT. Do your self a favor and spend 40.00 or 50.00 bucks on eBay and buy a 925/945/955/975/P35/P38/P45/X48 motherboard with a graphics card slot off of eBay.
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  #4  
Old 01-17-2011, 12:48 PM
JMS40 JMS40 is offline
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Default Re: Intel 915G chipset workaround question

Quote:
Originally Posted by sunburst79 View Post
915G is a 6-7 year old chipset that never really worked well with PT.
+1
While using a powered hub was touted as a chipset workaround, in reality, very few users reported back that it was successful. This chipset was a showstopper for most who communicated here on the DUC.
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  #5  
Old 01-17-2011, 12:51 PM
sw rec sw rec is online now
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Default Re: Intel 915G chipset workaround question

However, when you swap motherboards with different chipsets, you will have to reload Windows.
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  #6  
Old 01-17-2011, 10:33 PM
caruso7r caruso7r is offline
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Location: Los Angeles, CA
Posts: 842
Default Re: Intel 915G chipset workaround question

Don't mean to burst your bubble, but this rig won't go very far at all. Like sunburst said it's a 915 series chipset which is 6-7 years old and wouldn't even run vista very well. I would start from scratch unless you plan on staying on Pro tools 7. Your hard disk controllers showed in your sandra sata 150's which is pretty old also. Another +1 to your sandra as it's a little bit confusing. Did you copy/paste exactly how the report came out? I hope you didn't pay too much for this computer. To me, it wouldn't be worth $100.00 unless you got a big case for more hard drive storage. I just built an AMD for $300.00 with a six core phenom 1055t but got away with an older case and dvd writer, everything else: motherboard, hardrive, memory video, floppy ^&$R&(yes I know I said floppy. You might want to rebuild.
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