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Old 01-13-2021, 10:45 PM
KelbyVP KelbyVP is offline
Member
 
Join Date: Apr 2020
Location: Santa Ana, California
Posts: 6
Default ProTools hang when opening plugins or closing plugins

Pro Tools was working great, including last night when I called it a day at about 4 in the morning. Today, when I started working on my project again, I found that trying to open or insert most plugins causes Pro Tools to hang, and it seems that those that do open fine hang when I try to close the plugin window. I am forced to restart Pro Tools. Upon restarting, I am able to play the session and hear it, but I can't do anything with any plugins.


I have tried trashing my preferences and rebooting countless times. No luck. I'm grateful for any suggestions.



Here is my info:


ProTools version 2020.12.0
Interface: RME Fireface UFX
Peripherals: Avid S1; Native Instruments A25; Soundgrid server


Sandra info:
SiSoftware Sandra

ID
Host Name : DESKTOP-9GFNSDB
Workgroup : WORKGROUP

Computer
Model : OEM System Product Name
Serial Number : System Ser**********
Chassis : Default string Desktop
Mainboard : ASUS ROG MAXIMUS XI EXTREME
Serial Number : 1810378********
BIOS : AMI (OEM) 1105 06/06/2019
Intel vPro : 12.0.49.1534
Total Memory : 64GB DIMM DDR4

Processors
Processor : Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz (8C 16T 4.7GHz/5GHz, 4.3GHz IMC, 8x 256kB L2, 16MB L3)
Socket/Slot : FC LGA1151

Chipset
Memory Controller : ASUS Core8S (Coffeelake-S 8C) Host Bridge/DRAM Registers 100MHz, 2x 32GB DIMM DDR4 2.13GHz 128-bit

Memory Module(s)
Memory Module : Crucial CMR32GX4M2C3000C15 16GB DIMM DDR4 PC4-17100U DDR4-2132
Memory Module : Crucial CMR32GX4M2C3000C15 16GB DIMM DDR4 PC4-17100U DDR4-2132
Memory Module : Crucial CMR32GX4M2C3000C15 16GB DIMM DDR4 PC4-17100U DDR4-2132
Memory Module : Crucial CMR32GX4M2C3000C15 16GB DIMM DDR4 PC4-17100U DDR4-2132

Video System
Monitor/Panel : Dell Computer DELL S2715H
(1920x1080, 27.2")
Monitor/Panel : Dell Computer DELL S2715H
(1920x1080, 27.2")
Monitor/Panel : Dell Computer DELL S2719H
(1920x1080, 27.2")
Monitor/Panel : Dell Computer DELL S2719H
(1920x1080, 27.2")
Video Adapter : NVIDIA GeForce GTX 1070 Ti (2432S 19C SM6.5 1.61GHz/1.68GHz, 2MB L2, 8GB 8GHz 256-bit, PCIe 3.0 x16)
Video Adapter : NVIDIA GeForce GTX 1070 Ti (2432S 19C SM6.5 1.61GHz/1.68GHz, 2MB L2, 8GB 7.6GHz/8GHz 256-bit, PCIe 3.0 x16)
Video Adapter : NVIDIA GeForce GTX 1070 Ti (2432S 19C SM6.5 1.61GHz/1.68GHz, 2MB L2, 8GB 7.6GHz/8GHz 256-bit, PCIe 3.0 x16)
Video Adapter : NVIDIA GeForce GTX 1070 Ti (2432S 19C SM6.5 1.61GHz/1.68GHz, 2MB L2, 8GB 7.6GHz/8GHz 256-bit, PCIe 3.0 x16)

Graphics Processor
CUDA : NVIDIA GeForce GTX 1070 Ti (2432S 19C SM6.1 1.61GHz/1.68GHz, 2MB L2, 8GB 7.6GHz/8GHz 256-bit)
OpenCL : NVIDIA GeForce GTX 1070 Ti (2432S 19C SM1.2 1.61GHz/1.68GHz, 2MB L2, 8GB 7.6GHz/8GHz 256-bit)
D3D 11 : NVIDIA GeForce GTX 1070 Ti (2432S 19C SM12.1 1.61GHz/1.68GHz, 2MB L2, 8GB 7.6GHz/8GHz 256-bit)
D3D 11 : NVIDIA GeForce GTX 1070 Ti (2432S 19C SM12.1 1.61GHz/1.68GHz, 2MB L2, 8GB 7.6GHz/8GHz 256-bit)
OpenGL : GeForce GTX 1070 Ti/PCIe/SSE2 (8GB)
OpenGL : GeForce GTX 1070 Ti/PCIe/SSE2 (8GB)
OpenGL : GeForce GTX 1070 Ti/PCIe/SSE2 (8GB)
OpenGL : GeForce GTX 1070 Ti/PCIe/SSE2 (8GB)

Storage Devices
Disk : Samsung SSD 970 EVO 1TB (1TB, PCIe/NVMe, SED)
Disk : Samsung SSD 970 EVO 1TB (1TB, PCIe/NVMe, SED)
Disk : Samsung SSD 860 EVO 2TB (2TB, SATA600, 2.5", SSD, SED)

Logical Storage Devices
Hard Disk : 499MB (NTFS, 4kB) @ Samsung SSD 970 EVO 1TB (1TB, PCIe/NVMe, SED)
OS and Programs M2 970 EVO (C:) : 931GB (NTFS, 4kB) @ Samsung SSD 970 EVO 1TB (1TB, PCIe/NVMe, SED)
Data M2 970 EVO (D:) : 931GB (NTFS, 4kB) @ Samsung SSD 970 EVO 1TB (1TB, PCIe/NVMe, SED)
Samples SSD 860 EVO (E:) : 2TB (NTFS, 4kB) @ Samsung SSD 860 EVO 2TB (2TB, SATA600, 2.5", SSD, SED)
Hard Disk : 95MB (FAT32, 1kB) @ Samsung SSD 970 EVO 1TB (1TB, PCIe/NVMe, SED)

Peripherals
LPC Hub Controller #1 : ASUS Z390 (Cannon Point) LPC/eSPI Controller
Audio Device : ASUS ICH300 (Cannon Point) cAVS
Audio Codec : Realtek Semi 1220
Audio Device : EVGA GP104 High Definition Audio Controller
Audio Codec : nVidia 0083
Disk Controller : ASUS ICH300 (Cannon Point) Shared SRAM
Disk Controller : ASUS ICH300 (Cannon Point) SATA AHCI Controller
Disk Controller : Samsung NVMe SSD Controller SM981/PM981
Disk Controller : Samsung NVMe SSD Controller SM981/PM981
USB Controller #1 : ASUS ICH300 (Cannon Point) USB 3.1 xHCI Host Controller
USB Controller #2 : ASUS ASM1042A USB 3.0 Host Controller
SMBus/i2c Controller #1 : Intel ICH SMBus

Printers and Faxes
Printer : Send to Microsoft OneNote 16 Driver (1200x1200, Colour)
Printer : Microsoft Software Printer Driver (300x300, Colour)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : Microsoft Print To PDF (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : Canon MG6100 series Printer (Colour)
Printer : Microsoft IPP Class Driver (600x600, Colour)
Printer : Adobe PDF Converter (4000x4000, Colour)

Scanners & Cameras
Scanner : Microsoft Brother MFC-L8850CDW [30055c5f0a6d] (Scanner, USB)

Biometrics
Voice : Analog NUI Voice Virtual Sensor (Voice)
Facial Features : Windows Hello Face Sensor (Facial Features)

Peripherals

Network Services
Network Adapter : Aquantia AQC111C 5GbE connection (Ethernet)
Network Adapter : Bluetooth Device (Personal Area Network) (Ethernet)
Network Adapter : Intel(R) Ethernet Connection (7) I219-V (Ethernet, 1Gbps)
Wireless Adapter : Intel(R) Wireless-AC 9560 160MHz

Operating System
Windows System : Microsoft Windows 10 Personal 10.0.19042
Platform Compliance : x64

Performance Enhancing Tips
Warning 2513 : TPM not detected. Some security features are unavailable.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.
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