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Old 08-09-2021, 02:00 PM
lrdgreen89 lrdgreen89 is offline
Join Date: Oct 2020
Location: 4514 Verne Rd
Posts: 1
Default Tracks and Audio Disappeared without trace

I'm in a Twilight Zone situation.
All involved (myself, two musicians) remember overdubbing four instruments in a particular session almost two weeks ago, July 28.

I hadn't revisited the session since then. We had another recording session today, and when I opened that session I found only two of the four instruments were here. In other words, there are tracks in the Pro Tools session and audio in the Audio Files folder for SOME of what we all remember recording that day; the rest is nowhere to be found.

1. It didn't spill over onto another drive via disk allocation, there are 99GB available (that wouldn't explain the missing tracks anyway).
2. We remember recording it, which involved listening back, doing multiple takes, as usual.

In 11 years of working with Pro Tools and audio equipment, I have never encountered this. Has anyone else ever had this happen?

Last edited by lrdgreen89; 08-10-2021 at 10:40 AM.
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Old 08-10-2021, 01:42 PM
albee1952 albee1952 is offline
Join Date: May 2004
Location: Norwich, CT
Posts: 37,131
Default Re: Tracks and Audio Disappeared without trace

There are a few ways this can happen(probably all of which have hit me, so sorry for the long reply to get it all in)
1-was ANY other drive connected while you were working? Even a USB thumb drive? No matter if you are certain that you were not recording to that, if another drive was connected, re-connect that drive and cross your fingers.
2-I had sessions on a fairly new SSD(less than 6 months old) and it decided to "lose" files, with the most recent going first. After much cursing and bargaining with the client, I removed the drive and sent to Samsung for replacement. They upgraded the firmware and sent it back. Can't say I will ever trust that particular drive again
3-I was moving sessions between 2 systems(main studio and midi suite). As I went to finalize mixes, various files were disappearing(once again, the most recent, for some reason). I backed everything up(a lesson you need to learn right now) and talked the artist into coming back in for some fixes(and I ate the extra studio time) and we got the project wrapped up(and backed up 2 more times). Then I discovered the cause: my partner that was doing the midi work had the drive in a sled(so its a raw spinner hard drive, sitting in a tray). He would set the drive sled on the top of his computer tower and every time he took his headphones off, he set them down right on top of the drive. What do headphones have in both earcups? Magnets
4-you can expand the Clips bin to show the complete file path, so showing that just might reveal where your missing audio SHOULD be.
5-for any portable drive, its possible that it will come up with a different drive letter from time to time(especially if you often connect external drives). If the drive letter gets changed for that(or any other) reason, Pro Tools will not be able to find audio on that drive without some user intervention(changing the drive letter back is the best option to me).
6-If you do manage to find your missing data, do a Save Copy>check the box to include all audio files>save this copy on another drive(or two) as backup
Gigabyte X79/intel i7 3930K, 32GB RAM, HD/Native, 192 IO

The better I drink, the more I mix

BTW, my name is Dave, but most people call me.........................Dave
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Old 08-10-2021, 02:55 PM
Ben Jenssen's Avatar
Ben Jenssen Ben Jenssen is offline
Join Date: May 2000
Location: Oslo
Posts: 3,908
Default Re: Tracks and Audio Disappeared without trace

Welcome to the DUC.
Have you checked the Session File Backups folder?
Life-long audio enthusiast and small studio owner. Retired.
Mac Mini 2018, six-core 3.2gHz i7, 32 gb RAM.
Focusrite Scarlett 6i6 2nd gen, Dynaudio BM6's, Command|8, SSL UC1.
Pro Tools 2020.11.0.157, Mac OS 10.15.7.
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