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  #1  
Old 05-30-2023, 04:44 PM
Steve@ZooWest Steve@ZooWest is offline
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Default PLAY Hangs PT, No Solution Found

PT 12.4 Windows 10 Pro
64 GB RAM

A friend recently fixed some issues with my computer. Afterwards, my PLAY plugins (EastWest and EWQLSO) would hang/crash PT upon attempting to instantiate. I deleted all virus protection programs I could find. Sounds Online support tried to figure it out, using TeamViewer, including a reinstall of PLAY; then downloading and attempting to open Opus, which I didn't have previously, with the same result - Hang/Crash. Log doesn't give any insight. Perhaps I'm not locating a virus protection program? Something else?

Other plugins work fine, including Vienna Ensemble Pro, Ivory, Velvet, etc. etc.

Suggestions?
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Old 06-06-2023, 04:31 PM
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jeam25 jeam25 is offline
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Default Re: PLAY Hangs PT, No Solution Found

Hi have PLAY too with EWSLO strings sometime ago i bought an expansion that habe OPUS player and it is better than PLAY in every aspect and performance. I think PLAY is not optimized for now days systems and OS , i can be wrong tho.
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Old 06-06-2023, 07:39 PM
Steve@ZooWest Steve@ZooWest is offline
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Default Re: PLAY Hangs PT, No Solution Found

Thanks Jeam25. PLAY and Opus are not interchangeable, so Opus won't help me with the hundreds of tracks I've created using PLAY instruments.
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Old 06-06-2023, 07:43 PM
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jeam25 jeam25 is offline
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Default Re: PLAY Hangs PT, No Solution Found

Hi well you can save your Play session file and the Open it with Opus that is what i did when got Opus. I had a lot of instances of Play on different songs so i ask Sounds Online about it and told me so , then i just saved the Plugin Session file and opened in Opus like a charm. Of course the EWSLO are compatible on both Play and Opus, and is the same library.
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Old 06-06-2023, 07:49 PM
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jeam25 jeam25 is offline
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Default Re: PLAY Hangs PT, No Solution Found

Got this from the Sounds Online FAQ page for you :

Will upgrading to Opus affect my current/existing projects?

No, Opus and Play are two separate software products, anything you have saved in your projects will still load up inside the saved Play version of the plugins. You can update your current/existing projects to Opus if you so choose, or leave them saved within Play.
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Old 06-06-2023, 08:31 PM
nsureit nsureit is online now
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Default Re: PLAY Hangs PT, No Solution Found

Just a thought. Open Windows task manager and stop/end task of everything running in the background you don’t need to run Pro Tools. I kill all the Adobe crap, AVID Link, Microsoft Office, iCloud, OneDrive, VPN and especially my WD RAID backup app. I also shut off WiFi since I use a USB iLok dongle. When you restart your computer, all these tasks will start running again.

Try it and see if freeing up resources solves your problem. Worked for me.
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